2018-10-18 17:30
At the start of this year Microsoft announced it had 120 million subscribed Office applications users. Of these, Microsoft expects 70% to migrate onto Office 365 and Teams collaboration in 2… Read More
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2018-10-12 15:08
From Microsoft Ignite 2018, the call routing algorithm used by Microsoft Teams that permits coexistence of Calling Plans and Direct Routing within the same tenant. This is especially useful… Read More
2018-07-27 16:45
Skype for Business server 2019 is now available from Microsoft for public preview as of July 24th. It will be available for general release toward the end of the year with a hybrid mode… Read More
2018-07-10 13:24
Microsoft Teams Direct Routing is finally out of preview and available now for customer solutions providing an important new architecture for voice routing.To make use of PSTN calling within… Read More
2018-05-17 12:27
As customers consider their options for migration to Microsoft Teams modern Phone System it’s worth observing that Polycom, Microsoft leading AV partner, have made several key announce… Read More
2018-05-16 18:35
Anywhere365 Universal Contact Centre is a native Skype for Business on premise and Cloud PBX (Modern Phone System) solution. It’s a great product and the guys at Workstream People are… Read More
2013-11-07 12:19
On 5th November the Microsoft zero-day vulnerability was reported by McAfee Labs senior security researcher Haifei Li. The bug affects a range of products including Lync clients. Micros… Read More
2013-08-30 14:14
ComputerWorld published an article earlier this month entitled “Microsoft pushes into crowded Unified Communications market”. The article provides a reasonably balanced view of… Read More
2013-07-08 10:12
On Monday 1st July 2013 Microsoft released their second cumulative update for Lync server 2013. Unlike the first which involved breaking SQL mirrors for Enterprise edition it seems like Micr… Read More
2013-05-17 14:47
Not so many decades ago if you wanted software for your IBM computing environment you commissioned a software house to write it for you, you owned it and altered it to suit changes in t… Read More
2013-05-17 14:37
Conferencing is dead. But that doesn't mean web, audio and video conferencing are thing of the past. They are merging into integrated components for a larger collaboration platform that incl… Read More
2013-05-17 13:06
With cloud computing gaining momentum in the market place will Microsoft be the virtualisation platform of choice? VMWare have built their empire doing just one thing, virtualising data… Read More
2013-05-17 12:59
Thanks to an aggressive marketing campaign, no one can claim not to have seen the new "Metro Style" UI shared by both Windows 8 and Windows Phone.This is the biggest change in a desktop oper… Read More
2013-05-17 12:47
Lync is at the center of one of the biggest transformations in the way we work since the advent of the PC. The workforce is more distributed, with more flexible working hours and getting thi… Read More
2013-05-17 12:40
With huge financial savings to be made by fully exploiting the Microsoft enterprise license agreement, organizations needing to make efficiency savings are looking to Lync. Here in the UK an… Read More
2013-05-14 10:28
Polycoms UCS 4.1.0 software release utilises a completely new, and streamlined provisioning process. The Polycom server-based provisioning process is still available for large deployments in… Read More
2013-05-14 10:22
Based on current trends we will see the standings shown below from June 2013.Windows 8 has leapfrogged Windows Vista and Apples OSX to sit behind Windows XP.As XP now enjoys only extended su… Read More
2013-04-28 15:47
Microsoft Lync is often compared to specific contact center type software and of course it comes up short. Lync is not meant to satisfy this need, there is a functional ACD which works very… Read More
2013-01-12 12:14
When trying to install certain roles on Windows Server 2012 you may need to add the .Net framework 3.5 feature. If you're trying to do this from within the GUI then it will most likely error… Read More
2013-01-10 16:39
Recently several sys admins have asked me for help with an upgrade to System Center Configuration Manager 2012.Firstly, although it may seem as though System Center 2012 was… Read More
2013-01-08 12:35
Microsoft have released Outlook.com as a true cloud replacement for the Live.com and Hotmail.com systems we have used for years converging on the now familiar interface of Windows Se… Read More
2013-01-06 16:47
In 2007 Microsoft released a new certification framework which replaced the well known and respected MCSA and premium MCSE with a pathway of technology based and role based certifications. A… Read More
2013-01-06 16:46
Lync 2010 was the first credible attempt at a Unified Communications platform by Microsoft. Although OCS has been with us for many years it never managed to elevate itself above a corporate… Read More
2013-01-06 15:02
I have been contacted recently by several Microsoft Office Specialists that support information workers wanting to know which resources are best for learning Office 365 with a… Read More
2013-01-05 23:04
Over the last few years a term has crept into business and managerial circles for a condition that we've being especially feeling the effects from within technology. It's the Silo effect.… Read More
2012-12-31 20:34
Microsoft's latest Office release, 2013 is available as a cloud service for those wanting to transition to hosted services but retain familiar products. Micro… Read More
2012-12-31 16:26
It's the 70's, David Bowies Life on Mars is playing on the radio, on your desk there's a notepad, pen and a telephone. Your in-tray contains some memos which need your attention. A busi… Read More
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