At CGI, we're committed to helping all of our stakeholders succeed. Our 69,000 professionals in 40 countries across the Americas, Europe and Asia Pacific provide end-to-end IT and business process services that facilitate the ongoing evolution of our clients' businesses. CGI is committed to helping our clients achieve their business goals; to providing our professionals with rewarding careers; and to offering shareholders superior returns over time. At CGI, we are in the business of delivering results.
COMPANY WEBSITE: www.cgi.com
FIELD OF WORKING: IT/Software Industry
JOB ROLE/POSITION: Service Desk Analyst
SALARY OFFERED: Best in Industry
JOB LOCATION: Bangalore
LAST DATE: ASAP
REQUIRED QUALIFICATION: Any degree
EXPERIENCE REQUIRED: Freshers
Candidate should possess any degree from a recognised university.
Should have excellent Communication skills
Should be strong in Technical areas-Troubleshooting on Windows OS, Printer, Outlook configurations and Active Directory
Providing a positive image of the company through your role as the first point of contact with customers
To ensure that all is work carried out in accordance with ITlL Incident Management guidelines
Log calls via the appropriate call logging system and provide a high level of technical fix.
Complete courtesy call backs to the customer where required
Add value to your team environment by being enthusiastic and maintaining a Positive attitude.
To achieve all team and personal performance goals as defined by the company
Ensure calls returned to DESK are reassigned without delay
Monitor related calls
Monitor ‘open’ incident calls.
APPLY MODE: Online
HOW TO APPLY:
Interested and eligible candidates apply this position in online as soon as possible (before the link expires)