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Q's Views - Mark Quinn's Blog On The Mattress Indu Blog


mquinn.com
Q's Views is Mark Quinn's quest to make an impact on the mattress industry, bringing it into the 21st Century through innovative marketing. Quinn is a marketing executive at Leggett & Platt and chairman of the Better Sleep Council.
The Sleep Health Wave. Are You Missing Out?
2020-10-01 14:53
Before I dive in I want to tell you about two really great guests we had on the Dos Marcos podcast recently. Brad Parker owns a 6-store chain of La-Z-Boy stores in Portland, Oregon, and Char… Read More
Podcasters, Speakers, And Authors?
2020-09-08 16:09
Before we start, check out this week’s podcast featuring Keith Moneymaker from Sweet Dreams in North Carolina. Keith is a great retailer and shares some stories on how he is making it… Read More
2020-08-04 12:41
“Adversity introduces a man to himself.” Albert Einstein These are some crazy times we are living in wouldn’t you say? In the Dos Marcos podcast that published yesterday… Read More
Sealy Takes Top Spot
2020-06-24 14:58
Before I start, if you would like to hear a podcast on this topic, Mark Kinsley and I cover it all in the latest episode of Dos Marcos, so check it out! When I first started in the industry… Read More
My Mom
2020-06-11 13:55
On Memorial Day my mother, Dee Quinn, passed away and it crushed me. In college I was lucky enough to take a Crisis Communications class taught by Dr. Jim Towns and we learned a lot about th… Read More
For Better. For Worse. ForEVER!
2020-05-20 14:44
I was 28 years old when I first moved to Chicago. Serta hired me to be their Vice President of National Accounts in charge of the Sam’s Club and Montgomery Wards business. Combined, th… Read More
Better Together
2020-05-15 13:54
First off…if you have not already listened to this week’s Dos Marcos Podcast with Jon Spoelstra, you need to check it out. Jon was a BIG TIME executive in the NBA working with t… Read More
2020-04-30 12:58
Have you noticed that people have been unusually creative during this time of quarantine? My kids have been working on their TikTok game, Mark Kinsley and I have been writing a lot preparing… Read More
Senior Year
2020-04-16 04:08
Bridget and I are the parents of two really great kids; Nick 15, and Gabby 17. As a result of this coronavirus Nick will miss out on his track season and much of his AAU basketball tournamen… Read More
We’ve Got This
2020-04-12 13:39
From the coronavirus, we will see illness, death, drug abuse, child abuse, poverty, political infighting, loss of personal income, loss of business, loneliness from the isolation and divorce… Read More
A Visit To Crazy Town
2020-03-19 14:38
What in the hell happened? 30 days ago, if you would have told me that everyone in the United States or the world for that matter, were going to be asked to stay home because of a rogue viru… Read More
RIP Art Van Furniture
2020-03-13 14:32
In a sad turn of events, Art Van, the once legendary furniture store died this week in Warren, Michigan. What happened you ask? If you listen to industry insiders, they will tell you Art Van… Read More
Some Great Advice From Kobe
2020-01-27 15:25
Kobe Bryant was one of the best NBA players to have ever played the game and we lost him on Sunday, January 26th in a helicopter crash that stunned the world. I always enjoyed watching him p… Read More
What’s Your WOW Factor?
2020-01-22 13:56
Consumers are shopping for mattresses online more than ever because there are bullshit review sites that over-promise on sub-par products that ultimately fall short of expectations. Many of… Read More
The Way Things Are
2019-12-16 16:06
Do you want to make the Christmas season a “mattress holiday”? Mark Kinsley and I brainstorm 10 ideas on how to connect Santa to great sleep which will produce great sales, so do… Read More
Are You Thinking Big?
2019-12-04 18:07
When I was 12 years old I would wake up on Sunday morning in Houston, Texas and watch professional wrestling. This was before the WWF, I’m talking about guys like Andre The Giant, The… Read More
The Thanksgiving Of 2012
2019-11-26 18:28
Several years ago I took my family to the Dominican Republic for Thanksgiving break. Dancing around the pool and beach with a local dressed up as a turkey was a new one on us, but we had a b… Read More
Magowitz Does It AGAIN!
2019-11-08 13:29
We had another incredible weekend thanks to Roger Magowitz and the Seena Magowitz golf classic. Roger has been working hard along with Dr. Daniel Von Hoff and the great people at tgen, to fi… Read More
TikTok And You Won’t Stop
2019-10-25 18:07
Is your store a brand or do you carry “RELEVANT” brands in your store? We have a good discussion in this episode of the Dos Marcos Podcast about these questions and much, much mo… Read More
I Hate Being Human
2019-10-18 15:43
Two things before I get started…#1 if you have not already registered to attend the Seena Magowitz Charity Golf Tournament to support Roger in finding a cure for pancreatic cancer, th… Read More
Great Customer Experience. Guaranteed.
2019-10-08 12:22
FIRST OFF TODAY….save the date for the best event in the industry, the Seena Magowitz Charity Golf Classic on November 1-3, 2019. If you haven’t been you really should go, we pr… Read More
How Do You Define Failure?
2019-09-20 12:47
Before I get started on this week’s blog I want to direct you to this podcast featuring Rick Anderson, the President of Tempur Sealy International. We talk about the reunion with Mattr… Read More
Purpose Can…
2019-09-09 16:53
Last week on September 4th Kadin Lee Roberts-Day (KRD), a sophomore at Joplin High School collapsed in the gym during football practice and died from cardiac arrest. When someone dies unexpe… Read More
Comparisons Are Tricky
2019-09-04 12:24
One of my favorite quotes comes from Amy Morin, who is a psychotherapist and coaches people on how to be mentally tough. (Several people actually claim this quote but I like how she speaks t… Read More
2019-08-23 18:47
Mark Kinsley and I took the Dos Marcos show on the road this last week to New Orleans, Louisiana for the big Nationwide Primetime event. Over 4,000 people gathered together from all over the… Read More
Serta IComfort Launches In Las Vegas
2019-08-07 11:22
2019 Las Vegas summer market is over and it was a success according to most that I talked to. As always, traffic is much lighter than the January market, but the people that are there want t… Read More
2019-07-04 12:44
This poem by Ralph Waldo Emerson is a great reminder that it is our people that make this nation great. It’s the blood they poured out in battles to protect our freedom, and the grit… Read More
Be Careful Who You Listen To
2019-06-14 15:27
As I travel the country and talk to retail sales associates selling Spink and Co beds I get a lot of great feedback. Most of it is very positive but every now and then I hear something that… Read More
My Most Successful Partnership. Ever.
2019-05-20 11:38
As I write this it is May 20th, 2019 which happens to be my 19th wedding anniversary. I wake up every day giving thanks for my life which always includes a specific shout out for her, but to… Read More
PULL THE DANG TRIGGER!
2019-04-23 21:56
Before I get started on the blog post today, I wanted to tell you about a project I am involved with. Have you ever come back from a business trip or vacation, later to find out that one of… Read More
Celebrating Our 100th Episode!
2019-04-09 10:18
Kinsley came to me a few years back and suggested that we start a podcast. I really didn’t get it. What went through my mind at the time was that Kinsley was trying to recapture some o… Read More
2019-03-19 16:11
First of all, I would like to say that there are a LOT OF GREAT PEOPLE working at Serta/Simmons Bed (SSB), so if you’re not the ones making the decisions that have brought things to wh… Read More
2019-03-13 12:02
When I was a kid and wanted to break up with a girl, my parents would NOT let me do that over the phone. If I was going to deliver bad news I had to muster the courage to do it face to face… Read More
2019-03-08 00:15
This last weekend I had the honor of speaking at the “Better Together Summit”, a national meeting put on by the buying group Brand Source. These guys bring in thousands of people… Read More
2019-02-21 15:19
I am reading a book called Extreme Ownership written by Jocko Willink and Leif Babin, a couple of Navy Seals that have experienced a thing or two. There really isn’t too much in the bo… Read More
What I Learned At Las Vegas Market
2019-02-07 12:52
We just got back from a very successful trip to the Las Vegas Furniture Market. I know a lot of you reading this don’t really like going to Vegas but that’s not me. I love the en… Read More
Signing Off
2018-12-21 14:12
This will be my last post of 2018 and given the holiday I wanted to make it about something more than mattresses. The great thing about this blog for me personally is that I see it as a way… Read More
Are Relationships Costing You Money?
2018-11-30 16:42
If your spine is out of alignment it could really screw things up. Your central nervous system may stop communicating information between your body and your brain which could lead to massive… Read More
Who Are You?
2018-11-22 16:15
I was listening to a podcast recently and the host of the show, (sorry, I can’t remember which one it was), asked the audience to really think about who we are. I thought it was a pret… Read More
Leggett And Platt Shoots And Scores Big
2018-11-15 22:07
I don’t think the recent acquisition of Elite Comfort Solutions (ECS) by Leggett and Platt was your typical 3-pointer from outside the arc or even a walk-off Home Run in the botto… Read More
Gone Fishing
2018-11-06 12:27
Consider where the ad money is coming from in the mattress industry at the moment. No doubt, brick and mortar retailers are spending to bring people into their stores. Tempur-Pedic is bangin… Read More
Mattress Stores With No Salespeople?
2018-09-25 17:23
I’m sure you have been reading about AmazonGo cashierless stores. If not, Amazon is planning over 3,000 of these stores in the next few years so you can walk in, pick up your merchandi… Read More
My Biggest Honor Yet
2018-09-15 18:35
It was my honor to serve as this year’s Seen Magowitz Foundation Honorary Chairman. I knew that it was going to be a big commitment but these guys are trying to cure pancreatic cancer… Read More
Are You Locked On Your Target?
2018-09-07 19:38
Normally when I’m on a plane I get out my work and try to make the most out of my time away from distractions. This week, however, I sat next to a guy named Adam “SCRAM” Go… Read More
Because Reality Is Real
2018-08-06 14:37
I bought a movie for family movie night this weekend that really forced a guys movie night because as soon as the girls found out it was about gaming, they took off. Sorry girls, we’re… Read More
#Whywait?
2018-07-12 16:45
Have you ever heard the saying, “Be kind, always, because you have no idea what others are going through.” Empathy for others is important. As you may have heard in a Dos Marcos… Read More
Stuck
2018-07-05 13:07
Things are really tough right now for some in the industry. There are legitimate competitive pressures out there making growth difficult so I feel for them when they say they are struggling… Read More
Still Making Waves
2018-06-22 09:17
Before I get started today I want to remind you to save the dates, August 25th-27th, for the Seena Magowitz Golf Classic that will raise money to fight pancreatic cancer. This is without a d… Read More
2018-06-13 13:06
Last week I talked about the advantages that the brick and mortar, (B&M) guys have over e-commerce companies selling sleep products primarily online. Today, I want to flip that over… Read More
That’s What I’m Talking About!
2018-06-05 13:55
I was pleasantly surprised to see this story run in Furniture Today about Raymour & Flanigan and their approach to taking on the bed in a box guys (BIB). I’m not here roo… Read More
Because Of Us…
2018-05-29 12:09
For many of us Memorial Day is a great weekend to hit the lake, sit by the pool, get some yard work done, or hang out with the neighbors while drinking a few adult beverages and cooking burg… Read More
3 Keys To A Kickass Culture
2018-05-16 13:03
Is “Kickass” taking it too far? Maybe but we want our culture to be dynamic right? Does anyone even say kickass anymore? Well, I do so it stays. Let’s get to it. The most i… Read More
Mattress Firm Is On The Move
2018-05-08 22:36
I don’t think anyone would argue that Mattress Firm has its hands full at the moment. Some of their problems are self-inflicted and some came about due to no fault of their own, but ei… Read More
2018-05-02 14:59
Normally I don’t make a big thing out of my birthday but this one is different as I turn 50 tomorrow on May 3rd. People keep saying things like, “You look great for 50!” So… Read More
Ever Visit A Mattress Farm?
2018-04-26 18:01
Don’t worry, not many have but I was recently able to host several people from the United States over to England to get a look at what is likely the ONLY mattress farm in the world. (R… Read More
Power To The People
2018-04-11 11:58
So who is behind the success in your company? Is it the meatheads that occupy the executive office suite? Hell no it’s not! (Sorry meatheads but you know I’m right.) The real cha… Read More
2018-03-07 17:27
Probably seven years ago I was having dinner with a good friend of mine Brent Beshore and we had a very interesting conversation that I want to share with you. Brent is the CEO and Foun… Read More
Top 5 Reasons To Attend The ISPA EXPO
2018-02-28 17:06
March 14th-16th companies from all over the world will be flying into Charlotte, North Carolina to hopefully discover the next best thing in the bedding industry. There will be a record-brea… Read More
Shine The Light
2018-02-23 13:32
I’m a frequent traveler and when I’m adding up the miles I see a lot of bad behavior from my fellow road warriors. Ever see the passenger at the gate berating the person beh… Read More
Knowledge Is Only Potential Power?
2018-02-13 13:10
If you have been reading this blog for long you know that I am a HUGE fan of Roy Williams, the New York Times bestselling author of the  Wizard Of Ads. Mark Kinsley and I actually went… Read More
Market Matters
2018-01-24 22:00
It’s that time of year as many of us are getting ready for Vegas Market Baby! As you prepare to walk the halls in uncomfortable shoes, eat too much, drink more than you should, and sle… Read More
This Ad Says “PEE ON ME!”
2018-01-19 13:00
“Peeing on this ad may change your life.” That’s what the most recent IKEA ad says, created by Swedish agency Akestam Holst, Adweek’s International Agency of the Year… Read More
What A Year!
2017-12-28 20:50
WHAT A YEAR! 2017 has been incredible in many ways and not all good, can you relate? Just a few thoughts for you as we close out this year; do with them what you will. Our industry is changi… Read More
2017-12-18 19:57
I recently saw some advertising for a mattress retailer getting ready for the holidays. I have this to say to everybody that reads this blog no matter what part of this industry you are in… Read More
Adjustable Beds Are FREE!
2017-12-14 21:26
First things first, you may have noticed a new look for the blog. I figured I should change it at least once every 4-5 years so here you go.  I have more wrinkles and less hair, but I d… Read More
Steinhoff CEO/CFO Step Down
2017-12-07 12:56
Markus Jooste, CEO for Steinhoff and Ben la Grange acting CFO, both step down under growing concerns about accounting irregularities. Markus led Steinhoff on a great run acquiring companies… Read More
Happy Thanksgiving Everybody!
2017-11-23 15:12
I am grateful for a strong faith, family and friends that love me, the ability to live in a country like the United States and the opportunity to work in an industry like ours. I am als… Read More
The Question Of The Year
2017-11-18 02:17
Before I get started today I want to point out the most recent Dos Marcos podcast episode #62.   In it we talk about the mattress review sites out there, the lawsuit bet… Read More
Can You Trust The Mattress Review Sites?
2017-11-02 20:32
Isn’t the mattress industry already tough enough to navigate for the consumer? Lack of transparency on products, thousands of companies screaming product/price/promotion advertising at… Read More
Want A Kiss?
2017-10-11 14:46
When I was single I had this approach to dating that was incredibly successful so I thought I would share it with you in case you or someone you know are “on the market.” First I… Read More
2017-10-06 16:04
It looks like we have the best selling brand Serta, going after the largest e-commerce player Casper. I like to watch a fight where you have two heavyweights in the same ring. Ding, ding. Se… Read More
How Important Is Your Word?
2017-09-21 14:49
When I was first starting out in this business Randy Kunkel and Davis Whitworth both had a big impact on me as they trained me on how to be successful in the mattress industry. They both sai… Read More
Mattress Wars
2017-09-14 14:39
When you think of epic battles David vs. Goliath comes to mind. How about the Imperial Forces and Darth Vader taking on the Rebels and the Jedi. Mayweather vs. McGregor? Coke vs. Pepsi. Shif… Read More
That’s What Friends Are For
2017-09-06 18:47
Late last Thursday my brother Jeff called and let me know that conditions were good to start working towards the rebuilding process for my parents in Houston so I went to Lowes, bought suppl… Read More
The Kindness Of A Stranger
2017-08-30 17:06
So I’m in the Dallas airport at gate C29 having my typical lunch at Pappasito’s after an incredible week in Boston at the Magowitz event. (More on that next week.) My mother call… Read More
Want A Competitive Advantage?
2017-08-23 14:16
Before we start, don’t miss this week’s podcast where we talk about all of the INCREDIBLE auction items at the Seena Magowitz Golf Classic this weekend in Boston. Dos Marcos (Mar… Read More
2017-08-16 12:48
First, before I get started today my apologies for not posting the past few weeks. My family and I have been on the road visiting other family members at a big reunion in Missouri and i… Read More
ThroughThe Eyes Of A 13 Year Old
2017-07-24 15:49
I have two awesome kids, Gabby 15 and Nicholas (Nick) 13. I have been sharing news with them about the progress of Spink and Edgar from the beginning and they have both shown a lot of intere… Read More

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