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2016-03-19 18:53
If we extend the supply chain metaphor from raw material source to landfill and include the consumption of fossil fuels leading to the creation of greenhouse gases the resulting schematic cl… Read More
2016-03-19 18:53
A few years ago, Microsoft went on a $2 billion acquisition binge of companies that supply business management software to small and mid-size organizations; Axapta, Great Plains, Navision, a… Read More
2016-03-19 18:53
Turn Around Time (TAT) is probably the most important KPI in any Reverse Logistics operation involving a customer service aspect. In an earlier blog, I defined TAT as 'The time from customer… Read More
2016-03-19 18:53
The term 'reverse logistics' has been voted one of the most unnecessary phrases for 2005, by the American Dialect Association. (http://www.americandialect.org/Words_of_the_Year_2005.pdf) Read More
2006-01-15 00:10
An ideal question to address, on the first day of a new year, in a Reverse Logistics blog is: What is Reverse Logistics? The following post contains all the aspects of RL that I could think… Read More
2006-01-14 23:15
What are the Key Performance Indicators (KPIs) in Reverse Logistics? All KPIs in Reverse and Service Logistics fall into two categories.1) Those that reflect customer service levels2) Those… Read More
2006-01-08 02:34
My New Year resolution for 2006 is to start a blog to share my views and stimulate discussion on issues relating to reverse logistics, service logistics, or the after market supply chain. So… Read More
2005-12-31 12:49
If you are having difficulty implementing Reverse Logistics systems then why not consider engaging the services of a Reverse Psychologist.My thanks to Frank at Bifsniff (www.bifsniff.com) fo… Read More
2005-12-31 01:27
I have been studying part time for an M.Sc. in Supply Chain Management for the past three years. To complete my studies I am currently writing a Dissertation focused on IT in Reverse Logisti… Read More

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