Plastic Surgery Concierge, ,Aesthetician,
Dr Carlos Ayala is a Beverly HIlls and Harvard Educated Board Licensed Facial Plastic Surgeon.
Polished, Constructive angle and pleasant, outgoing demeanor
Capacity to determine affected person wants and reply properly to all personalities and communication types
Robust interpersonal expertise for affected person and colleague interactions
Experience in group and multi-tasking
Pc proficient and expertise with digital medical data
Medical background and/or prior expertise in cosmetic surgery most popular
Bilingual English and Spanish
Expertise in gross sales required
- Entrance Desk/Customer support expertise
- Good work ethic
- Assertive and never afraid to take initiative
- Fast learner
- Expertise with multitasking in a quick paced setting
- Capable of get together with coworkers in a workforce setting
- Very element oriented
- Prepared to assist different departments if wanted to a sure extent
- Capable of deal with a excessive quantity of incoming telephone calls, whereas in clinic.
- Half Time Wed-Friday eight:00-5:00pm Full TIme attainable.
- Good communicator not afraid to ask questions to permit the job to be carried out. Accuracy is vital!
Hospitality or excessive finish customer support (Lodge or Magnificence Business) expertise required
- Expertise in cosmetic surgery and/or dermatology is a plus however not required
- Should have a constructive angle and wonderful interpersonal expertise; pleasant and interesting self-starter prepared to contribute new concepts
- Capacity to drawback clear up
- Good writing/composition expertise
- Wonderful pc expertise; proficient in MS Workplace
- Bachelor’s diploma, Nursing, Advertising, Administration.
- Personable, wonderful customer support expertise, energetic
- Robust communication and listening expertise
- Excessive-degree consideration to element and skill to multi-activity
- Expertise in plastic surgical procedure/dermatology/beauty dentistry or associated subject
- Capacity to work in a group surroundings
- Environment friendly with organizational and time-administration expertise
- Advertising expertise
- Information of insurance coverage advantages a plus
- Dependable, punctual, and accountable
- Self-motivated and capable of work independently
- Skilled, nicely-groomed look
- Dependable transportation
- Necessities embrace a bachelor’s diploma and expertise in a plastic surgical procedure/dermatology/beauty dentistry or associated subject is a plus.
Main obligations will give attention to offering the very best high quality affected person expertise and navigating beauty surgical procedure Sufferers from their preliminary contact with the apply by means of the completion of their process(s). This can embrace the preliminary screening of potential sufferers by telephone session, answering web inquiries to the apply, greeting sufferers at the workplace, reviewing the remedy plan and monetary duties for his or her process, surgical scheduling, acquiring insurance coverage pre-authorization as mandatory, coordinating pre-operative visits/testing and comply with-up visits. Develop and implement progress and advertising methods for the beauty surgical procedure elements of the follow and oversee third social gathering advertising companies. Further obligations embrace, however usually are not restricted to answering telephones, scheduling of appointments, chart preparation, submitting, knowledge entry, stock and personnel administration.
Flexibility and adaptableness are important as all employees members are cross-educated in one another’s features and referred to as upon to help each other as wanted. This can be a full-time place and requires a properly- organized particular person possessing wonderful organizational, advertising expertise, and communication expertise. This can be a excessive-power place that requires you to make selections and multitask in a quick-paced setting. This candidate should additionally possess the information and skill to develop relationships with sufferers, and employees.Job Sort: Full-time
We're looking for a gross sales-pushed Aesthetic oriented individual .
You'll help sufferers all through the complete aesthetic expertise together with consulting with potential sufferers, reviewing considerations, acquiring cost for procedures, scheduling all related appointments, coordinating physician communications and establishing an ongoing relationship with our sufferers who journey from around the globe for our providers. This can be a position that requires wonderful drawback fixing, multi-tasking, confirmed success in gross sales and experience in social media. This particular person have to be poised, skilled, fast considering, artistic, desperate to succeed, passionate and charismatic.
Perfect candidates should have the next qualities:-o qualify for consideration candidates could have a confirmed monitor report; will convey confidence; an aggressive but tactful character; credibility and excessive integrity; coupled with a superb work ethic to assist our affected person's appear and feel their greatest. Compensation consists of month-to-month wage + uncapped bonus.
Main position duties embrace (however not restricted to):
- Gross sales - promote cosmetic surgery procedures and medical spa providers to potential sufferers via in depth telephone conversations and stay consultations. four-5 days per week might be targeted on promoting, by means of telephone consultations, reside consultations, e-mail and telephone comply with-up and comparable actions. Consolation with quoting and promoting procedures and coverings starting from lots of of dollars to over 20 thousand dollars is important.
- Operations – help physician in every day workplace administration duties together with:
- Occasion planning and execution
- Creating and reviewing stories
- Getting ready sufferers for surgical procedure and finishing applicable steps and paperwork
- Social Media advertising
- Actively recruit new sufferers from the world by visiting native companies and assist create advertising packages
- Meet gross sales objectives
- Attain out to surgical sufferers in-home to make sure excessive aesthetic conversion charges
- Reply emails and telephone calls with a fast response time
- Set up robust relationships and communication with sufferers by way of telephone and e-mail
- Arrange busy physician schedules
- Actively help sufferers all through the method from the time they enter the apply to session, images, choice making, comply with up and acquiring evaluations
- Recommend comply with up procedures and merchandise to maximise sufferers outcomes and expertise
- Hold workplace tidy
- Scan, add and shred paperwork
- Anticipate apply wants and be versatile to regulate to follow progress wants
- Work with the group to create and meet quarterly and yearly objectives
Reply telephones, ebook appointments, greet sufferers
- Work intently with the physician and different employees to offer wonderful customer support for all sufferers
- Assist coordinate the every day actions and objectives to satisfy apply expectations
- Put together and talk about quotes for all procedures, remedies and surgical procedures
- Work with hospital and surgical procedure middle to schedule sufferers for surgical procedure and supply all pre-surgical procedure instruction and mandatory info
- Deal with funds together with retrieval of surgical funds from outdoors lending sources
- Help with social media updates and advertising campaigns as wanted
- Beauty and Insurance coverage Surgery Monitoring: month-to-month, quarterly and yearly
- Order beauty product stock
Your duties embrace:
Assembly with potential sufferers
Being diligent about affected person communication, each telephone calls and emails
Following up with potential sufferers and postoperative sufferers about their expertise
Guiding sufferers by means of the financing course of if wanted
Finishing preoperative paperwork with sufferers in preparation for surgical procedure (beauty and medical insurance coverage-based mostly procedures)
Pay Construction, Perks, and Advantages:
- Annual pay based mostly on outcomes for yr one consists of base pay and bonuses. Revenue is uncapped. Capability to earn six figures+ in future years is feasible.
- Paid Trip after 2 years, Liberal time off.
- 401K company contribution plan, and different advantages offered after probation and per firm coverage
- Constructive work setting working immediately, every day, with the physician and employees. Belief is positioned to work independently a number of days per week. Affordable hours