Becoming a member of the TUI Retail Group as a part time Travel Advisor, we'll make it easier to grow to be a vacation spot professional in an effort to advocate and promote holidays and extra merchandise reminiscent of airport resorts, parking and excursions to reinforce our Clients expertise.
You'll put all clients on the coronary heart of our enterprise and continually ‘go the additional smile’ by creating unforgettable vacation experiences that make us well-known for service and create clients for all times. This position has variable shift patterns every week which embrace weekends. In return in your flexibility you’ll often know your shift sample four weeks prematurely.
TUI Group is the world’s primary built-in tourism enterprise. We proceed to construct a single buyer dealing with workforce throughout our airline, contact centre, abroad and retail service groups that may ship a constant, modern service to each single buyer. Becoming a member of us won't solely present opportunities so that you can develop your career, however the advantages of being part of an thrilling multi-cultural united group.
What you'll be doing
As a TUI Retail Travel Advisor you'll assist to create unforgettable holidays for all of our clients together with your character, professionalism and personalised service. You'll perceive our clients and adapt your fashion utilizing info offered to assist you find methods to enhance buyer satisfaction and loyalty. Your information will assist us collaborate and reply questions for our worldwide colleagues and clients. There shall be trendy know-how to work with so you possibly can talk about, advocate and promote appropriate services, and promote and help our clients to self-serve on-line.
You'll encourage and respect your colleagues while sharing a large amount of enjoyable. If issues don't go fairly proper, you may be professional-lively and assured to research and resolve each query or grievance right away. You'll take pleasure in change and challenges taking opportunities to help with incidents and emergencies, however regardless you'll all the time ‘go the additional smile’. Your want to realize will lead you to exceed your organization, gross sales and repair targets.
Along with TUI and First Selection, your scope will embrace our vary of Cruise, UK and different thrilling vacation merchandise and with these comes a different administration position. Lastly, you'll be snug to deal with a number of currencies and adjust to the procedures, maintenance and obligations of working your native store.
What we're looking for
- Do you have to be beneath 18 and making use of for a task in England you'll be required to be in part time schooling or voluntary work equal to a minimal of 20 hours per week, proof of this shall be required
- A buyer pushed and constructive particular person with a ardour for delivering modern service
- Assured and enjoyable character with a robust dedication to realize targets and overcome challenges
- Prepared to interact and collaborate always with clients and colleagues of various nationalities
he highest private requirements and delight in attitudes and behaviours displayed
- A ardour to work inside tourism and actively develop and share information
Working inside TUI group
TUI UK and Eire is the UK’s largest tour operator with key manufacturers together with TUI, First Selection, and Marella Cruises. Sub manufacturers embrace Sensatori, Sensimar, and Household Life, in addition to First Selection Vacation Villages and SplashWorld Resorts. Our airline, TUI Airways is the UK’s third largest airline with sixty two plane working to over 88 locations in 30 nations. We've got a staff of greater than 10,000 staff serving over 5.5 million clients annually.
TUI UK and Eire is a member of TUI Group, the world’s primary built-in tourism group. Masking all the touristic worth chain beneath one roof we make use of sixty three,000 individuals in over one hundred nations and supply 20 million clients complete providers in round one hundred eighty locations worldwide.
Assist make our clients smile and in return you'll obtain a aggressive wage, pension scheme and additional advantages akin to beneficiant vacation reductions, nice charges with overseas change and reductions with retailers.
The best way to apply
Apply on-line, we simply want a couple of particulars from you and your CV.