Convergys Walkin Interview For Freshers, Further Information Like Vacancies, Education Qualification, Experience Details, Job Location and Job Description. Read and Check the More Details about Walkin Drives For Freshers as give below..
Convergys Walkin Interview For Freshers
Company Name : CONVERGYS India Services Pvt Ltd
Designation : Technical Support Associate
Qualification : Any Graduates
Experience : 0 to 3 Years
Job Location : Bangalore
Salary Details : INR 2,50,000 LPA
Job Description:
- Nature of Business Full Time and technical support voice program, troubleshooting of software and applications
- Document trouble shooting steps clearly
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Prepare complete and accurate work and update customer file
- Maintain broad knowledge of client products and services
- Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity
Apply Mode : Walkin
Company Profile :
Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Customer management products include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets.
Walkin Date : 9th to 28th Feb 2018
Walkin Time : 12:00 AM – 05:00 PM
Venue Details :
Please Walk-in with your resume on Below Address.
Convergys India Service Pvt Ltd,
DivyaSree Towers, #55 Bannerghatta Main Road,
BTM Layout 1st Stage, Bangalore 560029
Contact Person : Tausif (7030141727)
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