Tech Mahindra Walkin Drive For Freshers/Exp Candidates For Service Desk Analyst Positions Bangalore Locations. Interested and Eligible Candidates attend walk-in interview on Given Dates. Further Details Like Total no of Vacancies, Education Qualification,Experience Details, Location of Job and Detailed Description of Job is Given Below…
Tech Mahindra Walkin Drive For Freshers/Exp
Company Name : Tech Mahindra Ltd
Designation : Associate/Senior Associate
No Of Positions : Multiple Posts
Qualification : Any Graduates
- If You Want More Jobs
Experience : 1 – 3 Years
Location : Bangalore
Latest Jobs :
- Latest Job Openings In Hyderabad
- Latest Job Openings In Telangana
Salary : 1,00,000 – 3,00,000 P.A.
Job Description :
- Basic knowledge on Service Desk with written and oral communication skills. No certifications or in-depth Technical requirements are needed.
- Respond quickly to all queries and incidents. Manage incidents, including via telephone, Chat & email.
- Documentation, recording & updating incident details in CRM tool.
- Communication, alerting technical staff via assignments and escalating to Resolver group
- Support & Classification, making an initial assessment into the nature of the incident, assessing the severity, impact and risk.
- Answering queries and resolution of straight forward incidents
- Escalation of unresolved cases to next level application specialist teams.
- Monitoring & Tracking, reviewing the progress of an incident and keeping the customer informed.
- Closure, formally closing incidents.
- Initial review and evaluation of the case.
- Communicating major IT incidents to affected customers.
Company Profile :
Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Anand Mahindra is the Chairman of Tech Mahindra, which is headquartered at Pune and has its registered office in Mumbai.
Part of the Mahindra Group, It is a US$4.5 billion company with over 115,900 employees across 90 countries. It provides services to customers which include Fortune 500 companies. It is also one of the Fab 50 companies in Asia, a list compiled by Forbes. It was ranked #5 in India’s software services (IT) firms and overall #111 in Fortune India 500 list for 2012.
Apply Mode : Walk-in
- This Week Walkin Interviews
Walk-in Date : 23rd – 27th October 2017
Walk-in Time : 9:00 AM
Latest Walkins :
- Latest Walkins In Chennai
- Latest Walkins In Mumbai
Venue Details :
Tech Mahindra Pvt Ltd,
45-47 Kiadb Industrial Area
Building # ITC -4, Reception 2nd floor,
Electronic City Phase-2,
Offcial Website : www.techmahindra.com
Hope Our Readers are able to get all Important Details about Tech Mahindra Walkin Drive For Freshers/Exp. Aspirants Can Comment us their related query below. Our Team Member will reply you as soon as Possible.
The post Tech Mahindra Walkin Drive For Freshers/Exp appeared first on Recruitments Alert.