The Slug and Lettuce Customer Satisfaction Survey, found at www.Lettuceknow.co.uk, is an online questionnaire designed by the Slug and Lettuce that helps them keep track of customer satisfaction rates by using the information provided from the surveys as a way to make improvements to the stores through atmosphere and customer service. The survey is completed online for your convenience.

If you take this questionnaire, you will help the company understand their customers better. This is extremely important to the company; they need to know if there are any problems so they can make improvements. This allows you to have a better future visit. They are also interested to know what goes well so they know that part works well. You will be able to enter your email address so you can receive future offers and coupons that could be very valuable.

About Slug and Lettuce

Slug and Lettuce is bar chain that operates within the United Kingdom. The first Slug and Lettuce was opened in 1984 in Islington and has since maintained a youthful clientele that appeals to men and women equally. The chain houses a large number of its locations in London and South East England.

Currently, there are 70 total locations throughout the UK many of which are unexpected converted spaces such as banks and churches. Some of the chain’s most popular drinks include cocktails such as mojitos and Long Island iced tea blends. Aside for spirits, the chain also serves items such as curries, pastas, salads and burgers.

How to Participate in The Slug and Lettuce Customer Satisfaction Survey

You Must:

• Have access to a computer and Internet access.
• Be able to read English.

Instructions:

1. Go to www.Lettuceknow.co.uk.
2. Choose the venue you attended by clicking the drop down box. Click Select to continue.
3. Click start the survey.
4. Answer questions about the premises, such as rating them and one improvement. You may also type in other feedback as needed. Click Next when ready to move to the next page.
5. Answer questions about the atmosphere and entertainment, drinks, food, hospitality and service.
   Next, rate your overall experience and how likely you would be to recommend the venue to others.
6. Enter your contact information at the end of the survey. This will include name, email, date of birth and gender, among others.

Useful Links:

• Slug and Lettuce Official Website: http://www.slugandlettuce.co.uk/