2023-01-25 10:44
After more than two years of the pandemic, our friends over at CustomerAdvisoryBoard.org are re-star… Read More
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Customer Advisory Board | Leadership Team Blog
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Eyal Danon is the President and founder of Ignite Advisory Group. The Ignite team has decades of experience managing customer engagement programs.
2022-10-26 15:36
After over a decade of working with Fortune 500 and leading growth companies, we’ve facilitate… Read More
2022-08-24 08:00
So, you’ve established a solid foundation of your customer advisory board (CAB) with a robust… Read More
2022-05-25 14:12
We are often asked about the costs of starting a customer advisory board (CAB) program. And while th… Read More
2022-04-13 15:39
Companies are eager to re-engage with their customers again after the pandemic. Many are starting—or restarting—a cus… Read More
2022-03-09 11:35
While the Covid pandemic may be (finally!) waning or even (hopefully!) coming to an end, we’re seeing a somewhat delayed a… Read More
2022-02-16 11:24
While PowerPoint is an excellent business tool to communicate ideas, its pervasive, constant use has weakened the impact it once… Read More
2022-02-02 01:25
Visualize this scenario: you’re a top executive of a major technology firm or service provider. You’re about to walk… Read More
2022-01-19 10:27
When it comes to learning best practice advice towards optimally managing a customer advisory board (CAB) program, you would be h… Read More
2021-11-24 10:18
One of the most important concepts to learn – and communicate to your members and internal executives – is that your… Read More
2021-10-27 19:17
Well-run customer advisory boards (CABs) usually get a high percentage of member attendees at meetings (either in-person or virtu… Read More
2021-09-29 13:48
With the Covid pandemic and related variants surging, many companies are struggling with their in-person travel and meeting proce… Read More
2021-04-28 15:47
When it comes to learning how to run a successful customer advisory board (CAB), it’s always insightful to learn first-hand… Read More
2021-03-24 12:36
As CAB managers maintain the momentum of the customer advisory board (CAB) programs, one of the key checkpoints on initiative sta… Read More
2021-03-19 18:43
We are delighted to share exciting news: Ignite Advisory Group is proud to announce the new Virtual Customer Advisory Board Solut… Read More
2021-02-24 12:18
With customer advisory board (CAB) meetings continuing to take place virtually, many host companies are attempting to re-create t… Read More
2021-02-16 19:49
If you are planning on launching a customer advisory board, one of the first critical steps is to gather all the information that… Read More
2021-01-27 12:39
We are sometimes asked by our clients whether they should (or shouldn’t) provide their customer advisory board (CAB) member… Read More
2020-12-22 18:59
Most B2B executives acknowledge the importance of engaging with customers. After all, there is much to gain by asking your best c… Read More
2020-11-18 10:27
With customer advisory board (CAB) meetings taking place virtually now and for the foreseeable future, CAB managers and executive… Read More
2020-10-21 10:48
With customer advisory board (CAB) meetings being conducted online, you may be wondering whether or not to send any materials or… Read More
The New Normal: Why Virtual Customer Advisory Boards Are Replacing Various Client Engagement Mediums
2020-09-23 11:07
With the Coronavirus pandemic dragging on, the practice of customer engagement has radically changed in 2020. Gone (for now) are… Read More
2020-08-26 15:41
Occasionally, customer advisory board managers will receive a request from an advisory board member to substitute another represe… Read More
2020-07-29 12:00
Customer Advisory Board (CAB) managers who oversee successful board programs know the value of stimulating customer advisory boar… Read More
2020-05-20 10:59
As a customer advisory board (CAB) consultant, it’s always interesting to hear about how other CAB practitioners (who are n… Read More
2020-04-22 16:50
With the Coronavirus pandemic burdening world economies, companies that have wanted to initiate a customer advisory board (CAB) p… Read More
2020-03-25 10:15
With the coronavirus pandemic sweeping the world, the business of business is grinding to a halt. With restrictions on travel, ga… Read More
2020-02-26 10:32
We are often asked by customer advisory board (CAB) practitioners who from their companies should be invited to attend their init… Read More
2020-01-29 12:26
Of all the recommended post-customer advisory board (CAB) meeting deliverables (meeting report, ongoing engagement plan and actio… Read More
2019-12-18 12:16
The annual CustomerAdvisoryBoard.org conference took place December 5th, 2019 in Boston. Over 50 customer advisory board an… Read More
2019-08-27 12:02
When guiding our clients to establish and manage their customer advisory board (CAB) programs, we’re sometimes asked about… Read More
2019-06-27 10:25
Ignite is often asked about providing gifts to members for their customer advisory board (CABs) participation. On the one h… Read More
2019-05-14 12:13
When creating and designing a customer advisory board (CAB) initiative, one aspect that tends to get overlooked or underval… Read More
2019-04-25 12:26
With over 300 customer advisory board engagements with our clients helping them establish and manage successful customer ad… Read More
2019-02-28 12:53
When initiating a customer advisory board (CAB) initiative, it’s crucial to enlist the support of a strong customer advisory council exe… Read More
2018-12-18 12:15
The annual Customer Advisory Board.org conference took place December 4, 2018 in Boston. At the annual gathering, over 40 c… Read More
2018-12-18 12:15
The annual Customer Advisory Board.org conference took place December 4, 2018 in Boston. At the annual gathering, over 40 customer advis… Read More
2018-11-20 12:39
During a recent Ignite webinar, our experts described techniques to effectively facilitate customer advisory board (CAB) meetings. After all… Read More
2018-06-28 13:45
Customer advisory council (CAC; also known as a customer advisory board or client advisory panel) session owners need to examine their role in… Read More
2018-06-25 12:32
In talking to various customer advisory council (also known as a customer advisory board or client advisory panel) managers and session owner… Read More
2018-03-27 15:59
NEW JERSEY – March 27, 2018 – Ignite Advisory Group, the leading consultancy in the world focused on helping companies manage and… Read More
2018-03-26 14:03
After a decade of working with Fortune 500 companies and completing more than 200 successful engagements, we at Ignite Advisory Group have wor… Read More
2018-02-21 12:08
On our blog, we at Ignite Advisory Group have communicated the many benefits of running a robust client advisory council (also known as client… Read More
2017-12-18 14:15
Samuel Johnson, VP Global Marketing, Customer Loyalty & Insights, Ryder System, Inc., received the awards on behalf of Ryder.
We at Ignite… Read More
2017-12-13 12:27
Over 40 customer advisory board practitioners attended the annual Customer Advisory Board.org conference December 5, 2017 in San Mateo, C… Read More
2017-12-12 12:21
Prestigious Council and Invitation-Only Community for Executives Representing Successful Marketing and Service Agencies
SAN DIEGO – Dece… Read More
2017-10-11 12:51
We at Ignite sometimes talk to prospects who utilize different methods of engaging with their customer base. While some firms seem to employ c… Read More
2017-08-17 02:47
Customer Advisory Board Virtual Meetings
Interim conference calls are an important part of a robust customer advisory board program, and cruci… Read More
2017-07-25 14:25
Customer Advisory Board Conference Calls Tips
Successful customer advisory board (CAB) managers know that their program is much more than year… Read More
2017-05-25 12:57
Should you schedule your customer advisory board meeting with other events?
With today’s busy schedules and overbooked executive calenda… Read More
2017-03-16 12:26
We at Ignite are very proud of the relationships we have created with our clients over the years to create and manage world-class customer adv… Read More
2017-01-04 14:44
Happy New Year! On behalf of everyone at Ignite Advisory Group, we wish all our friends, clients and colleagues a successful 2017.
If your cus… Read More
2016-11-22 02:43
How do you promote your Customer Advisory Board (CAB) or Partner Advisory Board (PAB)?
After months and months of aligning your advisory board to corporate strategic goals and gaining i… Read More
2016-10-13 15:53
#CABorgConf 2016 Recap, the largest gathering of Customer Advisory Board professionals
The annual CustomerAdvisoryBoard.org association confer… Read More
2016-09-26 12:32
As fans of college and NFL football know, it takes a team effort to be successful. Team executives need to ensure the best people are in place… Read More
2016-07-12 12:18
Proven Methodologies for Establishing Robust Customer Advisory Boards Available to Optimize Critical Internal Executive Engagements
SAN DIEGO… Read More
2016-05-18 16:10
Internal Executive Strategy Meetings
Readers of our blog know that we dedicate this series to providing guidance to new and experienced customer advisory board (CAB) managers towards establi… Read More
2016-03-29 03:35
Customer Advisory Board Agenda Best Practices
The topic of customer advisory board agendas is one of high interest to most customer advisory board (CAB) managers. In Part 1 of this 2-p… Read More
2016-03-25 01:24
Do you have a customer advisory board charter?
Create or review your customer advisory board charter today.
If not, we suggest you take a moment now to start creating your customer adv… Read More
2016-03-15 12:23
Customer Advisory Board Agenda Best Practices
Customer Advisory Board Agenda Must-Haves
When it comes to the topic of customer advisory board agendas, there are a lot of questions from… Read More
2016-02-10 14:32
While Ignite does not provide event or meeting planning logistics services, we have years of experience interfacing with this important aspect of planning a Customer Advisory Board (CAB… Read More
2016-01-27 11:04
Top Customer Advisory Board Deliverables
You’ve spent months planning your face-to-face customer advisory board (CAB) meeting. You interviewed each member to ensure your agenda contain… Read More
2016-01-14 14:25
Customer Advisory Board Agenda
Many organizers of customer advisory boards start their in-person meetings with a welcome reception or even a seated dinner. This type of social setting… Read More
2016-01-07 11:04
Customer Advisory Board Executive Sponsor
We talk to many customer advisory board (CAB) managers who contact us about their challenges, or at the various industry events we attend, such as… Read More
2015-12-18 12:04
Customer Advisory Board Implementation Process
In the customer advisory board implementation process blog post part 1, I covered customer advisory board best practices in stage 1 (Align… Read More
2015-12-14 12:48
Customer Advisory Board Implementation Process
Customer advisory boards (CABs) are highly beneficial and effective across the enterprise (impacting sales, marketing, product management, over… Read More
2015-12-04 12:12
Proof of Concept for a Customer Advisory Board?
Ask anyone who’s launched a customer advisory board and you’ll hear a range of conversations about how the journey to the first me… Read More
2015-11-06 12:37
Customer Advisory Board ROI
As we’re well into the final quarter of calendar year 2015, many customer advisory board (CAB) managers may be steeped in making plans for 2016. Since many… Read More
2015-10-16 15:02
As we approach the end of calendar year 2015, many customer advisory board (CAB) managers will be looking ahead to their plans and budgets for 2016. As part of this, they may be asked to pro… Read More
2015-10-15 14:59
This year Adobe graciously hosted the annual CustomerAdvisoryBoard.org conference at their award winning offices in Lehi, Utah. Over 40 marketing professionals gathered in Utah on October 8… Read More
2015-09-16 13:29
Having managed hundreds of customer advisory board (CAB) meetings and engagements over the last decade, Ignite Advisory Group realizes that the vast majority of programs go extremely w… Read More
2015-09-09 14:37
A critical element for a successful Client Advisory Council or Partner Advisory Board is expert facilitation. After months of planning, design, recruitment and preparation for the face-to-fa… Read More
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