There was a time when a 1 800 Number was reserved only for big companies. It was very rare for a small or mid-sized company to use this number for their business needs. But things have undergone a huge change in the recent years. There are many small companies that opt for toll free numbers in order to maintain a professional look, track calls and allow customers to call them without caring about long distance charges. This article will discuss the various advantages of using 1 800 number and also how to find the best toll free service for you.
New Toll Free Prefixes are Also Popular
Though a toll free number is still popularly known as 1 800 number, there has appeared a set of new toll free prefixes like 888, 877, 866 and 855. Technically all these prefixes work in the same way and they have the same advantage. But in cases of marketing, advertising or promotion, “800” is often found to be more effective because it is the most popular toll free prefix. Other prefixes are also gaining popularity as toll free because it’s been quite some time that they are in use.
Business Benefit of Using This Number
The most important business benefit of using this number is that the caller does not have to pay for the call. Even if your callers are calling from far away, they do not need to pay anything for the call. Your customers and partners actually feel comfortable to call you and discuss your products/services or any new offer or new scheme because they are not worried about the mounting telephone bill. 1 800 number can also help you save money. When you are out of town because of any business or for some other reason, you can simply call your colleagues for free. If you are using a 1 800 number with a virtual phone you can also benefit from voicemail and auto attendant that will help you save time, enhance your productivity and efficiency.
Makes You Credible
Since initially toll free 1800 numbers were associated only with big companies, there is an idea that this number is not suitable for small businesses. But in reality, it is just the opposite. 1 800 number is more relevant for a small business than a big one. This is because it makes a small business look big, professional and credible. This is necessary to attract new customers because people want to do business only with companies that are big, because they feel only such companies to be credible and professional.
Choose a Number That is Memorable
1 800 number can also be used in the advertising and promotional efforts of your company. When you use a toll free number instead of a normal phone number, you receive more calls from your customers. But it is even better to use vanity numbers. Numeric phone numbers, whether toll free or not, is nothing more than a string of ten digits. A vanity number, on the other hand is always closely associated with your business and it contains either the name of your business or your service or product. So when your customers come across your vanity number, it is quite possible that they will remember it and this is exactly your mission.