If you wish to increase your customer response rate and project a strong professional image, then you must acquire a 1 800 Number. Investing in a toll free phone service will encourage customers to call you, make inquiries and collect information that will help them in making a business decision. Below are some of the benefits of using a 1 800 number:
A toll free number can help you to increase your business traffic and also your profit. After all, it’s free and it is the easiest way for customers to connect with you. They can call and inquire about products/services as many times as they want. Moreover, they feel most comfortable in calling you because they are not bothered about the phone bill. Now, this is surely going to have a positive effect on your sales figure.
Helps Building a Brand
Building a brand is very important. In order to earn people’s trust they must be able to recognize you first. This is where the real challenge lies. How do you convince people of your product/service? How do you prove you are legitimate and mean only serious business? The answer is, simply by using 1 800 number. It gives businesses credibility almost instantly and shows it to be professional and legitimate.
Makes Phone Numbers Memorable
You have to make the phone number memorable in order to expect calls from customers. Customers first should remember the number and then only they can make a call. How do you make a phone number memorable? A normal phone number or a toll free number both have similar appearance. They are nothing more than a string of 10 random digits that people find difficult to remember. Why not associate it with the business it serves?
That way it will be easier to remember the phone number and also the business, for example, 1 800 ICECREAM, if you are selling ice-cream. These alphanumeric numbers are known as vanity numbers. These numbers are used as a special technique for marketing and advertising products or services. They make phone numbers easily memorable.
It is important that you keep customers happy for you get references only from happy customers. It is an acknowledged truth that word of mouth is the most effective and trusted way for marketing a business and promoting a product. 1 800 numbers help to provide better customer service that keeps customers happy. You can expect customers to share their happy experience with friends and families and hope to get more new businesses through referrals.
Reach Out to People Easily
When you use a 1 800 number as your business phone number, customers from across the U.S and Canada can reach you for free. Toll free numbers are special phone numbers where the caller does not pay for the call – rather it’s the recipient who pays for the call. When the customers know that they are not going to spend a cent for the call, they feel more relaxed to call and inquire about your products and service. This also convinces them of getting a good customer service even after they have bought your product because they know the easiest route to reach you.