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callcentersoperations.blogspot.com
Call Centers Operations (CCO) is a leading Cisco based outsourcing company provides 24/7 customer care service, inbound & outbound call center services, non voice services, technical help desk, telemarketing, back office support services, order taking, mail follow up and answering service. CCO is rated the best call center in the industry that helps you to manage your entire outsourcing venture.
2013-06-19 11:58
The engagement to a customer over a telephone is one of the main task that is usually observed in a call center. Customer care executives (CCE) spend 90% of their scheduled time either by ma… Read More
2013-06-19 11:58
The engagement to a customer over a telephone is one of the main task that is usually observed in a call center. Customer care executives (CCE) spend 90% of their scheduled time either by ma… Read More
2013-06-19 11:51
As call centers have mushroomed and businesses across the globe have become dependent on them, a number of myths about call centers have gained currency and are refusing to die. In order to… Read More
2013-06-19 11:50
Call Centers have a penchant for monitoring their agents. They tend to invariably monitor and strictly analyze the performance and calling skills of their customer care executives. In this p… Read More

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