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Global human capital trends and the rise of the social enterprise – Interview with Anthony Abbatiello of Deloitte

Today’s interview is with Anthony Abbatiello, principal, Deloitte Consulting LLP and the Human Capital practice’s Digital leader. He joins me today to talk about Deloitte’s newly released annual Global Human Capital Trends Report (2018), some of the trends that emerged from the report and what they mean for leaders and entrepreneurs looking to build a business intent on delivering a great customer and employee experience. This interview follows on from my recent interview – You don’t need more than 3 or 4 quality data points to deliver a personalised customer experience – Interview with Jonathan Lacoste (co-founder and President) and Ben Cockerell (VP of Marketing) at Jebbit – and is number 261 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees. Here’s the highlights of my interview with Anthony: Talking today about the Global Human Capital Trends Report (2018). The report this year is titled: The rise of the social enterprise This is the first time that Deloitte have seen the human capital trends come from the external environment. There are three real macro trends …

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Global human capital trends and the rise of the social enterprise – Interview with Anthony Abbatiello of Deloitte

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