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Fairness For All, workplace happiness and an inside look at the John Lewis Partnership – Interview with Lord Mark Price

Today’s Interview is with Lord Mark Price, who is the former Managing Director of Waitrose and Deputy Chairman of The John Lewis Partnership. Mark joins me today to talk about his book: Fairness For All (the first book to explore the unique and much admired model of the John Lewis Partnership), the pursuit of workplace happiness, what companies getting right, what are they getting wrong and what they should be doing differently. This interview follows on from my recent interview – Getting live chat right is much more than a software sale – Interview with Jamie Edwards of Kayako – and is number 249 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees. Highlights from my conversation with Mark: Mark’s father owned a retail store, after that went into wholesaling for small retailers and, from as young as he can remember, Mark was at work with his Dad delivery goods and meeting people. Mark’s father was also a preacher and would preach on a Sunday. He taught Mark some very important lessons that have stayed …

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Fairness For All, workplace happiness and an inside look at the John Lewis Partnership – Interview with Lord Mark Price

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