Ivins, Utah Black Desert Resort

Overview

Job Overview:

At Basalt, our premier fine dining steakhouse, the General Manager role is a key position within our resort, ideal for a seasoned professional with a deep passion for hospitality and extensive knowledge in restaurant operations. This role focuses on driving service excellence, culinary distinction, and overall profitability, encompassing the comprehensive management of the restaurant's day-to-day operations and maintaining its high standards of quality and service.

Job Specification:

Onsite: Black Desert Resort
Shift & Schedule Availability: Year Round / Full Time
The budgeted range starts at $80,000 - $95,000 plus icentiuve bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Job Responsibilities but not limited:

• Oversee the daily operations of Basalt, ensuring excellence in guest service and quality of food and beverage offerings.
• Lead, inspire, and manage the restaurant team, including recruitment, training, development, and performance management.
• Collaborate with the Chef de Cuisine to develop menu offerings, maintain food quality standards, and ensure a cohesive dining experience.
• Manage financial performance of the restaurant, including budgeting, forecasting, and P&L management.
• Implement and maintain high standards of cleanliness, health, and safety in all areas of the restaurant.
• Develop and execute strategies to enhance customer satisfaction, increase revenue, and maximize profitability.
• Foster strong relationships with guests, team members, and other departments within the resort.
• Analyze and interpret market trends to adapt strategies and stay competitive.
• Plan and oversee marketing and promotional activities to increase brand awareness and attract new clientele.
• Address guest complaints and resolve issues promptly to maintain a high level of customer satisfaction.

Responsibilities

Bachelor's degree in Hospitality Management or related field. A minimum of 5 years of management experience in a high-end restaurant or hospitality environment. Proven track record of successfully managing a fine dining establishment. Strong leadership skills with the ability to motivate and manage a diverse team. Excellent financial acumen, with experience in budgeting, forecasting, and P&L management. Outstanding customer service skills and ability to handle challenging situations diplomatically. Knowledge of current food and beverage trends, particularly in the steakhouse sector. Proficiency in restaurant management software and Microsoft Office Suite. Excellent communication, organizational, and problem-solving skills. Flexibility to work during peak hours, including evenings, weekends, and holidays.

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