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Top 10 Cloud Telephony Providers

Cloud Telephony

Cloud Telephony Providers

Cloud Telephony gives business communication solutions for all kinds of firms with an easy-to-use, pay-as-you-grow model. It works as an all in one platform that meets all the communicational requirements of companies through voice, calling, auto-attendant, Interactive Voice Response and many more characteristics that help firms understand their client’s betters, resolve their questions faster and improve agent performance. During this technological advancement in communication, companies can improve their presence in the market and attract possible customers.

Cloud Telephony Providers

Customers can reach out to the firm in just a click, selecting the most comfortable means for them to connect with companies, given through Cloud Telephony. This helps saves time and resources for both the clients as well as the business and helps build long-term relationships between the two.

How does it work?

Cloud Telephony providers build, maintain and handle all their services from the cloud and their clients require no additional infrastructure or any kind of hardware. Companies can use their services from anywhere in the world, through any device be it their business phone lines, tablets or computers, at any time.

Cloud Telephony Providers

Here I am sharing the top 10 companies name across the world who provides the Cloud Telephony Services:

  1. Telcob Communications
  2. TextLocal
  3. Kaleyra
  4. Nextiva
  5. RingCentral
  6. Knowlarity
  7. Grasshopper
  8. Exotel
  9. Dialpad
  10. Vonage Business Cloud

These highly skilled or experienced providers assure business flow, help maintain operations without any geographical boundaries through remote-working,  enable firms to scale as per market demand, decrease costs, and improve collaboration within the work environment.

1. Telcob Communications

Telcob Communications is the fastest-growing cloud telephony company, providing IVR platform, Cloud hosting services, IVR services, and IVR systems across all over India. Telcob’s Interactive Voice Response (IVR), which is simple to use, can process over millions of calls an hour and also gives developer solutions. Business always gives preference to customer needs and requirement in business.

The telecommunications Services is available at a very less cost and also it gives the fastest delivery of Bulk SMS Services, So clients don’t need to wait for more. However, it’s Provide Best IVR Solution in India. So you can handle your clients using cloud-based calling service.

2. TextLocal

Cloud Telephony Providers

Textlocal serves over 225,000 companies with their SMS-based marketing campaigns, client service alerts, and updates. Its importance is on performance and ease of use. Textlocal platform is created with this in mind, along with some useful added extras such as tracking, surveys, attachments, ticketing, analytics, and much more. We have been serving companies to overcome communication gaps for more than 13 years.

When you use Textlocal, you are not only buying into our award-winning online platform, but you are also tapping into our expertise and pedigree as well.

3. Kaleyra

Italian enterprise, Ubiquity and Indian firm, Solutions Infini came together to form an international group called Kaleyra. It presents an ever-evolving platform that enables companies to provide personalized interactions to clients across borders, in real-time. It can promote over 600 million calls per year. It offers a cost-effective solution with a high ROI for all banks, big companies as well as SMEs.

4. Nextiva

Nextiva is a cloud-based system that can be used from various locations for several branches of a firm but can still be handled from a single platform. Giving unlimited calls in the United States as well as in Canada, Nextiva also gives free trials for 30 days. It offers 3 plans- Office Pro, Office Pro Plus and Office Enterprise, that have many core features for particular business requirements and come with different prices.

5. RingCentral

Cloud Telephony Providers

Trusted by above 350,000 companies, Ring Central gives 100+ premium features. It can help set up a whole office for a firm within a day. Through services like unlimited calls, SMS, conferencing etc. you can quickly adapt to changes in the business environment and customize your phone system through an online account.

6. Knowlarity

Knowlarity gives solutions that have been crafted to meet companies communication requirements, regardless of their size. Through features like language selection, voice recordings etc., you can give a personal experience for your clients. These recordings can also be customized depending on if the client is calling for the first time or is a repeated caller.

7. Grasshopper

Cloud Telephony Providers

Its 24-hour support system and access to unlimited extensions enable firms to simply combine the platform with their client relationship management. It works with your current mobile or business phones and eliminates the requirement to purchase, install or frequently update additional hardware.

8. Exotel

With a 15 day free trial and calls on credit, Exotel supports clients through phone, email, twitter etc. at convenience. It provides companies with the opportunity to simply manage and estimate agent performance through features like call conference, call recordings and so on. In such a process, you can assure that your representatives are better furnished to manage client concerns and provide optimal solutions, faster.

9. Dialpad

Dialpad is one of the more recent companies in the cloud PBX market, and as the system has been created from the ground up for this it means you withdraw the problems that legacy providers have traditionally suffered from, such as dropouts and bad voice quality.

It gives all the features you’d assume from a business phone system, such as voice, video, and messaging options, from your current devices using softphone apps, and there are also options for automation, web conferencing, and an AI-powered call centre platform.

10. Vonage Business

Vonage is an internet telephony service which gives business and residential telecommunication services. They were established in 2001. Vonage Business gives a platform that enables firms to route calls depending on the time of the day/caller, through combined platforms.

Vonage Business Cloud presents users with video conferencing and online collaboration. The solution gives companies access to a web-based console. Users can view extension numbers, the number porting tool and setup guide.

You may like this too: https://nexahost.com/cloud-hosting-vs-vps-hosting/

The post Top 10 Cloud Telephony Providers appeared first on Telcob.



This post first appeared on Tips For SMS Marketing In Fashion Industry, please read the originial post: here

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