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A blog for digital enthusiasts like software developers, technical support engineers, and innovative entrepreneurs.
2021-06-21 12:12
Acknowledge Customer’s Needs When you make the effort to understand a customer’s needs even if they can’t be met, customers are more likely to view you positively. Acknowle… Read More
2021-06-21 12:11
Above and Beyond Going above and beyond means doing something that is not required of you by your job or obligation to your customer. Even difficult customers often display extreme gratitud… Read More
2021-03-22 10:18
Outsourcing, in general, can be a great collaborative effort to not only help alleviate deficiencies in a particular area of your business but it can also help with growth and expansion. Cus… Read More
2021-03-22 10:17
When you’re running an eCommerce store, especially one that’s bringing in new clients or gaining traction too quickly to keep up, you need fast, reliable customer support –… Read More
2021-03-15 09:53
Deciding whether to outsource your customer service duties to another company comes with a lot of uncharted territory. You might worry about whether they’ll provide the quality custom… Read More
2021-03-15 09:52
Customer service is one of the least enjoyable tasks of running a business. However, it’s also one of the most crucial—turning an upset client into a happy one is a fine art tha… Read More
2021-03-15 09:51
Does your business use data to find insights that will help grow your business? If you do, data cleansing is a vital part of making that happen. Data cleansing is also known as data cleanin… Read More
2021-03-15 09:50
Data conversion is converting the format of data to another more appropriate format for the given need. This process may be manual format to electronic format when creating a paperless offi… Read More

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