Finding trusted Freight forwarders is getting more challenging for many individuals and companies. Mainly because the success of their business is at stake. However, here are few tips to consider when looking for the right Freight Forwarder for your logistic needs.
Good Network Of Agents At Origin And Destination Ports
A freight forwarder is a person or company that organizes shipments for individuals or corporations to get goods from the manufacturer or producer to a market, customer or final point of distribution. It doesn’t matter how great the freight forwarder’s experience and network are in Germany if you are shipping your products from Kenya to china. Having a good network of agent at the origin and destination ports is crucial. So make sure you ask about your freight forwarder’s connections and experience in the specific locations you need. This is very important especially when there is a problem at the port such as strike, customs issue or other delay. The destination agent can help smooth out this kind of issues.
The Right Services You Need For Your Shipment
What mode of service do you need? By sea, by air, by road (truck)? Or do you need multimodal services that provide a combination of these services? Will it be a port to port, port to door, door to port, or door to door services? Finding a freight forwarder that offer a wide range of services is great. So make sure that your freight forwarder can provide the right services you need for your shipment.
Never Compromise Quality Services Over Cheapest Freight Rate
Undoubtedly, the rate is a key factor while selecting a freight forwarder. But it should not be the most important thing to consider. Sometimes the cheapest rates come from inexperienced Freight Forwarders or are accompanied by hidden fees. A forwarder may offer lower shipping rates, but you might end up paying extra cost due to delays or bad customer services.
How fast are they at answering any query? Are they good in meeting deadlines? Will they switch your call from one person to another or will you have one designated person to handle your goods? So remember, never compromise quality services over cheapest freight rate when it comes to freight forwarding.
Finding Trusted Freight Forwarders: Experience
Experience summarizes everything. It means managing unexpected situations like strikes, port shutdowns, warehousing issues and cargo space problem during peak season etc. Experienced freight forwarder companies can deal with that easily. Also most experienced freight forwarders have strong financial capability and partners around the world to handle your shipments smoothly.
Quotation Expiring Date
Many new shippers fail to consider the quotation time limit when receiving a freight quote. The current shipping rates can be different in few weeks. In general, for domestic shipments, freight rate quotes are only valid for several days. So make sure to know your quotation expiring date.
Finally, bear in mind that the size of your business shouldn’t determine the size of your freight forwarder. Many large companies use small freight forwarders and many small companies use large freight forwarders.
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