Selling can be a challenging task, and for many salespeople, it can be a daunting prospect. Sales professionals may face several types of fears that can… Read More
Losing a customer is never an easy experience for a business, but it is a common one. However, all is not lost if you have lost a customer. The good new… Read More
Sales is a numbers game. A key factor in sales success is avoiding a series of common pitfalls. Sales require a consistent effort, so don’t be dis… Read More
Salespeople are usually challenged by objections when it comes to closing deals, and overcoming them is challenging.
Being able to handle a response eff… Read More
Part three of our reset series is about Scorecards. Previously, we’ve identified companies in the database that are clients, prospects and possible win back opportunities. Then we fi… Read More
Get ready for part two of ‘Does Your CRM Need a Reset?’! In the first post, I identified businesses that are in your database that need to be reclassified. If the data isn&rsq&hellip…Read More
If you have a CRM and it’s been a while since you set it all up, it’s probably set up wrong. Your business has changed, your business has evolved and the data you have in there… Read More
The best way for humans to talk together is through face to face communication. The problem that exists in our world is constant distractions.
Many of you are taking calls all day lon… Read More
I have always loved the summer. The last day of school was the best day of my life other than the birth of my kids and when I got married of course. Why did I love that day so much? FR… Read More
Do you want to excel at industrial selling? In this career, it’s essential to know the industrial market and your target audience in depth. Industrial selling can be extremely lucrativ… Read More
Not all leads are created equal. Just because someone expresses interest in your product or service doesn’t mean they’re actually ready to buy or are the best fit for your prod… Read More
A sales manager is responsible for the success of the sales team. This includes setting goals, creating and implementing a sales plan, training and coaching the team, and ensuring that they… Read More
A sales career provides a skill set valuable to any profession.
Why might a career in sales be for you?
Soft skills, or the core skills applicable to all professions, are honed every d… Read More
A CRM (customer relationship management) platform automates the tracking and management of your field sales team. In other words, you can scale your sales growth by keeping the team on the s… Read More
7 Ways to Rev Up Your Sales Engine
Sales is sort of like mowing the grass. Sometimes it’s hard to get the lawnmower started. You have to pull on it and pull on it until the gas gets… Read More
When you drop in on businesses, you immediately fall into one of two groups: Friend or Foe. There are ways to disarm people’s initial threat assessment of you, to give you time to wa… Read More
If you went to a sporting event and the scoreboard went out, would you stay? Keeping score of your sales activity can be a mundane task if you don’t have the right tools. But if you… Read More
Energy is created or destroyed when you put your focus or attention on it. And so, what you focus on is created in your world.
Everyone has the ability to create energy—both… Read More
One way to liven things up on the road is by bringing someone along. When you go into sales calls, you both can evaluate each other’s pitches. Chances are, your buddy will be doing t… Read More
One of the most important aspects of selling is making an impression and having people remember you. If you don’t have anything to leave behind, you’re doing yourself a disserv… Read More
Fear can stop you in your tracks and really wreak havoc on your productivity. Learning more about where that fear comes from, can empower you to push beyond comfort zones and turn you into… Read More
Welcome to a short series on Cold Calls. The kind you do, by knocking on doors, and speaking face to face. The psychological aspect for some people can be the hardest part. In this series… Read More
The days of manually churning out reports and doing data entry are rapidly coming to an end. As these mundane tasks take up the bulk of people’s time, some have found a way to automate… Read More
Doctors are bombarded with medical equipment sales. To the physician, all the pitches sound the same. Sure, they might have personal preferences — just like some of us prefer Fords and… Read More
When I was a sales manager, I was ready to close the biggest deal of my life. I met this guy, we clicked, and our products were a great fit.
He told me, “Clayton, I really like yo… Read More
Getting dumped feels awful. And salespeople deal with this feeling more than most.
When a lead stops responding, it can feel like your whole world stops. You’ve been nurturing this sa… Read More
Eight-year-olds think they know everything. Trust me — I’ve got one.
They think they understand how life works and they don’t want help from anyone.
Now, as the adult, I c… Read More
Some people could be professional time-wasters.
You know the kind. They piddle, browse, and fidget their days away. But although we know some of the obvious wastes of time (like drifting in… Read More
“You’ll lose your job if you don’t use the CRM.”
That should work, right? Surely your salespeople will get on board if their jobs depend on it.
Not exactly.
Even whe… Read More
Email is easy. But easy isn’t always best.
People try to send emails instead of having conversations all the time. Sometimes it works. But in these seven situations, it just doesn&rsq&helli…Read More
As an employee, it’s always nice to hear, “It’s okay. Just wait until tomorrow…”
But if you want to build a winning sales team as a sales manager, you ne… Read More
We’ve all seen the frumpy sales guy come into a meeting fumbling through his stuff. His pen doesn’t work, he’s scattered, and his breath stinks. Don’t be that guy.
Y… Read More
Sales proposals aren’t magic.
They won’t make your reluctant prospect suddenly say yes. They won’t save a bad deal. They’re not the secret ingredient to your recipe… Read More
Turnover in sales is high — to say the least. With an annual sales turnover rate of 27%, it’s actually double the rate of the overall labor force.
Not only are the rates un… Read More
B Positive isn’t just my blood type — it’s also my philosophy.
How do people reach success? Well, the common thread in my past endeavors is happiness. When people are happ… Read More
You’re a victim of fraud.
… if you’re running a retail store.
Time clock fraud happens to everyone in retail. If you don’t think it’s happening to you, here&r&helli…Read More
Wireless retailers get LOTS of incoming calls. What if you could use those calls to make more sales? It’s not just about great phone skills, it’s about looking back through… Read More
Online leads are great — customers come to you, ready to talk about what you offer! With this kind of killer lead, wouldn’t you want to jump on the opportunity to sell? Of cours… Read More
No one actually makes a phone call anymore, right? Who would call a wireless store before they buy their phone? They can see stock online, map their own directions, and do their own researc… Read More
Door-to-door sales isn’t what it used to be… or is it?
In the past 25 years, technology has changed (to say the least). We have the internet. We communicate via Facebook, Linke… Read More
1. Don’t barf on the customer’s shoes.
2. Dismal failure is highly unlikely.
These are the two most basic lessons new sales reps need to understand before going to their first s… Read More
No one enjoys rejection. When people don’t want what you’re selling, it can feel personal — as if they don’t like you, even though it’s about the product.
Reje… Read More
Loyalty still exists. Yes, it’s 2018. Yes, business can be cut-throat. But people are still capable of being loyal — you just have to earn their trust.
In sales, trust is a big… Read More
People want someone who understands, someone who “gets them.” It’s true in life, and it’s true in sales.
Salespeople aim to solve their customers’ problems. Th… Read More
You need some motivation. You want to build your sales skills and get inspired, but are sales conferences worth your time… and money?
Usually, the juice isn’t worth the squeeze… Read More
You know those “stand-out” people — the 20-something who climbs the ladder in record pace, the salespeople who make off-the-chart sales… every month?
They seem unto… Read More
Most of the time we’re stressing the importance of activity in the field. Get out there and sell! But in the midst of all that activity, don’t miss the value of taking… Read More
In a perfect world, sales departments hire three different types of people — then they let them play to their strengths. There are different types of sales jobs for different types of… Read More
My first sales job was prospecting… exclusively. All day, every day I looked for new clients. Maybe this sounds miserable to some of you, but it gave me an advantage in the long run… Read More
Restoration companies need to be in the right place at the right time. When the flood comes, the fire consumes, or a pipe bursts, your company wants to be on speed dial.
But how do you get… Read More
A guy walks into a bar — not just any bar, a brewery. This place makes great beer — but no one knows about it yet. So the guy asks the owner, “Have you thought about… Read More
If you’re like most wholesale grocers, you work more with existing accounts than new customers. You built a client list early on, and now you focus on their orders and maintaining the… Read More
If you’re in home health marketing, you’ve got a unique set of challenges. You’re not marketing to people who will buy your service, but to the people you want to recommen… Read More
How much does a polar bear weigh?
Answer: Enough to break the ice.
Okay, maybe it’s the cheesiest pickup line ever, but it accomplishes an important task: it opens the door to co… Read More
Who doesn’t love a good lunch with friends? And if you can expense that lunch and have the potential for sales, that’s even better, right?
People who sell medical equipment know… Read More
The busier the prospect, the better the prospect they are. I’ve spent most of my career owning business-to-business call centers and teaching people the tricks of… Read More
A few months ago, I was doing a three-part training for New York Life agents. In these types of training, you get to know each other during multiple sessions as you observe and interact.
We… Read More
If you’re looking to move your prospects from possibility to purchase, it’s time to reexamine your sales funnel management. At the top of this metaphorical funnel are any people… Read More
Salespeople will do what they like to do, not what they need to do. If it’s uncomfortable to make cold calls, they’ll find a way to justify doing something else — like sen… Read More
We’re brainwashed to sort lists by letter and number. It’s like once we start singing our ABCs, we think that’s the best way to arrange everything. Unless there’s a… Read More
You have a problem. And you need help. No, not as a person — with your CRM.
Here’s what you don’t want to do — try to set up your own CRM. It’s the first time… Read More
Nobody likes to be told no. We didn’t like it when we were three years old, and we don’t like it now.
But what happens on cold calls? We get told no. So we avoid cold calls and… Read More
You’ve got to make hay while the sun’s shining if you want success in farm equipment sales.
And if you’re in the business, you know how true that is. Farming is seasonal … Read More
The key to smart sales prospecting can be summed up in two easy steps.
1. Do it.
2. Follow up.
And get both down to a science.
But don’t worry — we won’t leave you to figu… Read More
It’s tough to find a good salesperson — especially if you’re selling commodities. And when you’re hiring sales teams, building an entire group of great salespeople s… Read More
In the early ’80s, there was a saleswoman who was awesome at selling mainframes. But really, she just walked into businesses and asked questions. Then she took their responses back to… Read More
Improving your sales team comes at a cost. But what if you could pay for it in time you’re spending elsewhere rather than the actual price of hiring a new salesperson?
An increase in… Read More
Ever played the game “telephone”? You know how it goes — you give someone a message, and they pass it on down the line. Maybe they think they heard you clearly, but by the… Read More
Most builders live by the rule “Measure twice. Cut once.” Sure, it takes more work on the front end, but it saves time, money, and frustration for the overall project. It wastes… Read More
In the auto glass industry, you can’t create sales. You can’t increase sales by closing deals. Unless you go out and smash windshields, you can’t generate a problem to sol… Read More
Mobile phone use is no longer new or progressive. It’s expected.
99% of people old enough to work, own a cellphone. And 90% of those devices are smartphones. There are even more mobil… Read More
Want a more profitable business? (Dumb question. Of course you do.) Whether you’ve been around for a while or are just starting up, every smart business owner wants to increase their… Read More
If you’re new to field sales, there’s no sense wasting time. You have people to see and sales to make.
But there’s a learning curve. Being a field sales representative is… Read More
We all need motivation to do our best work – and money is a great source of motivation.
But the structure of salesperson commissions can only matter as much as the actual amount. We a… Read More
Benjamin Franklin once said, “Energy and persistence conquer all things.” Well, he may have exaggerated a little, but it sure does seem to apply to sales.
Sales relies on persis… Read More
Don’t compete on price.
But if you do, you’d better be the cheapest… and stay the cheapest.
See, when you sell the value based on price, both you and the customer treat t… Read More
Sales used to be an industry dominated by men. Why do you think we still default to “salesman” rather than “salesperson”?
However, there are more women in the job ma… Read More
As a salesperson, you have a say in how your day unfolds. But as you balance working in the office with prospecting and helping clients, are you really making the most of your time?
Below w… Read More
Productive. In a word, that was my weekend. I cleaned out the car, re-organized the garage, and even fixed a few things around the house. But there was a problem. I never did the one task I… Read More
Sales success is simple: know where you are and how you’re doing so you know where you need to go next. The best way to gain that information is through sales call reports. And… Read More