2024-04-18 17:13
Chargebee’s London-based user conference, beelieve, hummed with excitement as it united trailblazers and innovators from the subscription and revenue growth sector. A standout moment w… Read More
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Chargebee's Saas Dispatch Blog
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subscription pricing
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Growth insights on SaaS, subscription commerce, and all things Startup.
2024-04-18 17:02
SA International (SAi) exemplifies the evolution crucial for businesses in modernizing billing systems, transitioning seamlessly from a traditional homegrown setup to Chargebee’s… Read More
2024-04-15 19:17
Discover Chargebee's innovative AI solution to turn cancellations into retention opportunities and streamline subscription growth Read More
2024-04-11 17:11
Businesses across the globe have seen a massive shift in priorities over the past five years. From ‘Growth at all costs’ to 2023 being the ‘Year of Efficiency’ as ter… Read More
2024-04-11 10:18
Many companies grew until 2021, mainly focusing on new customer acquisitions. Money was free-flowing; valuations were sometimes 10x multiples of current revenue and acquisition costs that we… Read More
2024-04-10 17:27
When RightNow Media, the leading provider of faith-based videos, decided to spread its wings and venture into international territories, little did they know that their homegrown billing sys… Read More
2024-04-09 14:16
The "2024 State of Subscriptions & Revenue Growth Report" reveals a pivotal shift in the subscription sector. With 96% of leaders anticipating revenue growth, the focus intensifies on cu… Read More
2024-04-05 16:30
We’re thrilled to announce that Chargebee has solidified its position as a frontrunner in the tech industry by being recognized as a leader in the 2024 G2 Best Software Awards. This ac… Read More
2024-04-03 15:26
Discover how Chargebee transforms subscription pricing strategies to drive revenue growth and enhance customer retention. With flexible pricing, dynamic adjustments, and detailed analytics… Read More
2024-03-25 21:20
Increasing your AOV can be a great way to improve revenue, customer loyalty, and their overall lifetime value. Here are some ways you can get started Read More
2024-03-25 19:40
Customer churn can be a major component of your business’s success or failure. It’s better to be proactive with your approach. Learn how you can predict churn Read More
2024-03-19 16:09
For eCommerce businesses, success and business growth rely on a positive, memorable customer experience that will keep customers coming back. Learn more today Read More
2024-03-18 18:06
While a churn rate, or the percentage of customers who stop using your product or service, may be inevitable in business there are ways to reduce the risk to your bottom line. Churn manageme… Read More
2024-03-08 12:17
Explore how minimizing customer retention costs while maximizing loyalty is key to sustainable business growth. Gain insights into strategies that strengthen customer bonds without breaking… Read More
2024-03-08 05:32
Join us at Chargebee as we highlight the pivotal role of women in shaping a more inclusive, equitable, and vibrant future. Celebrate the achievements and continuous efforts towards gender eq… Read More
2024-03-06 09:08
Chargebee’s annual user conference, beelieve, buzzed with excitement as it brought together trailblazers and innovators from the subscription and revenue growth industry. One of the hi… Read More
2024-02-29 15:21
#Customer Acquisition or Customer Retention: Which Costs More? Customer acquisition and customer retention both play a major part in the growth and development of any successful business. Th… Read More
2024-02-29 10:50
Customer churn can play a big role in the success of your company, especially if you’re just starting out. Learn about the churn benchmarks to monitor Read More
2024-02-28 17:57
Learn how to set up recurring ACH payments in QuickBooks Online with this in-depth guide and how you can streamline this process with Chargebee Read More
2024-02-28 02:41
The remarkable growth of the global subscription and recurring billing management market, expected to escalate from $5.9 billion in 2021 to $14.5 billion by 2027, underscores the increasing… Read More
2024-02-26 21:53
Looking for a Stripe QuickBooks integration solution? Learn how to integrate Stripe and QuickBooks in this guide Read More
2024-02-21 20:29
Looking for the best SaaS accounting software for your business? Check out our comprehensive guide with tips and insights on making the right choice Read More
2024-02-14 14:24
SaaS businesses have a unique set of needs and challenges when it comes to payment processing. From creating a user-friendly checkout experience to collecting recurring payments and followin… Read More
2024-02-14 07:06
Payment collection is an extension of customer experiences. It is also the most sensitive touchpoint, considering how you’ve spent time (and money) to convert prospects into customers… Read More
2024-02-12 21:31
Every business should keep an eye on the customer churn rate. This metric lets you know the percentage of customers that have stopped paying for/have canceled their account with your busines… Read More
2024-02-05 18:45
What is RevRec? On a high level, Revenue recognition is the process of accounting for and reporting revenue earned by a company. It involves determining when revenue should be recogniz… Read More
2024-01-22 07:05
In an age where consumer protection is paramount, the Federal Trade Commission’s (FTC)proposed “click to cancel” provision marks a significant shift in the subscription bus… Read More
2023-12-31 15:00
The success of any subscription-based business isn’t dependent solely on your customer acquisition efforts, but rather on the number of customers you retain. Your employees play a vita… Read More
2023-12-27 17:00
As we transition into 2024, reflecting on 2023 events marked by rising interest rates, capital market challenges, and evolving customer behaviors, businesses are at a pivotal juncture. The p… Read More
2023-12-27 16:09
Scaling a business to new heights involves navigating a myriad of challenges depending on company size, regions they operate in, and so on. The journey is complex, with many strategies avail… Read More
2023-12-26 18:58
While growing your customer base is important, success in SaaS also depends on how well your company retains customers who subscribe to the service. A sustainable customer retention strategy… Read More
2023-12-26 18:08
Losing a customer isn’t the end of the line. It’s par for the course for every business on the planet — even those with powerful retention engines. But how they react to lo… Read More
2023-12-26 17:25
The battle of customer retention vs. acquisition is an old one. The truth is that both customer acquisition and customer retention are essential, regardless of which stage your company… Read More
2023-12-26 11:51
In-app purchases have revolutionized the mobile app landscape, offering businesses and users a win-win. For businesses, it’s a powerful growth engine, unlocking new revenue streams, bo… Read More
2023-12-24 06:54
Customer acquisition costs have skyrocketed by 222%. Brands are bleeding nearly $30 for every new customer. Trust in businesses is dwindling at an alarming rate. The key to successfully navi… Read More
2023-12-14 20:30
You don’t need us to tell you how the long-term success of your business depends on your ability to retain customers or how much cheaper it is to retain users rather than acquire new c… Read More
2023-12-14 19:24
Every churned customer costs your company valuable money and resources. It’s a harsh reality for any business, but understanding and preventing churn is crucial for long-term success… Read More
2023-12-08 23:41
Some of us have heard/read/believed (even before 2023) that retaining customers delivers better ROI for our invested capital than spending additional money to acquire new customers. Leaders… Read More
2023-12-08 23:41
How well you retain your customers can make or break your business’s success in the long run. With customer retention rates varying widely across different industries, understanding th… Read More
2023-12-08 19:25
Customer loyalty is like gold dust in today’s volatile economic landscape. With inflation reaching decades-high levels, customers are adjusting their buying habits and have no qualms a… Read More
2023-12-07 23:21
Based on a benchmark report from PwC, Finance teams continue to spend about 30-40% of their bandwidth on data collection, quality checks, and reporting. While our customers deeply appreciate… Read More
2023-12-07 21:06
In a shifting economy, resilience is key. Adopting a subscription model offers Direct-to-Consumer (D2C) retailers an opportunity not just to weather the storm, but to chart a course for sust… Read More
2023-12-07 17:15
Loyalty makes the world go around – it’s the key to your personal relationships and one of the most important values for brands, too. Being a customer-centric business means nurt… Read More
2023-12-07 14:31
In the early days of online shopping, it wasn’t uncommon to see websites suggesting that you buy a product after buying a similar one. But while you might like your new designer T-shir… Read More
2023-12-01 18:46
The reality is that each email you create can contribute to improving customer retention. Rather than treating emails solely as a means of completing transactions, approach them as opportuni… Read More
2023-12-01 17:23
In the dynamic world of eCommerce, your customers crave shopping experiences that are not only smooth but also profoundly personalized. Chargebee’s widgets and APIs are meticulously cr… Read More
2023-11-30 13:36
Customer loyalty is like gold dust in today’s volatile economic landscape. With inflation reaching decades-high levels, customers are adjusting their buying habits and have no qualms a… Read More
2023-11-30 11:43
In today’s digital marketplaces, consumers are spoiled for choice. With just a click, they can browse a plethora of options, making brand loyalty seem like a relic of the past. Yet, as… Read More
2023-11-23 20:30
High customer churn rates can be a major challenge for businesses, causing unexpected drops in revenue and decreased profitability. Worse still, many companies struggle to identify the root… Read More
2023-11-23 18:52
The software as a service (SaaS) industry is projected to reach $195 billion by the end of 2023. But, while the market for subscription-based businesses is booming, even the fastest-growing… Read More
2023-11-21 18:14
As we approach the zenith of the retail calendar — Black Friday and Cyber Monday — eCommerce leaders face the exhilarating challenge of maximizing sales while needing to deliver… Read More
2023-11-21 18:01
The world is a small place. If you want your business to unlock new opportunities, you’ve got to expand into new markets. The global SaaS market alone grew by 14.3% in 2022, hitting a… Read More
2023-11-21 15:03
In the dynamic world of startups, understanding your customers’ behavior is not just beneficial — it’s imperative. That’s why today, we are excited to unveil Starter… Read More
2023-11-10 17:50
What is a D2C Business Model? A D2C company creates and sells its products or services directly to end customers bypassing traditional middlemen like wholesalers or big box retailers. … Read More
2023-11-01 09:13
Chargebee Product Updates November 2023 Read More
2023-10-20 19:21
On June 1, 2023, France issued a new decree to their consumer code. Now, businesses in France must include a cancel button on their website and app irrespective of how the subscription or co… Read More
2023-10-20 09:37
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed blandit ipsum massa, convallis dapibus massa luctus vel. Cras enim ligula, aliquet sit amet efficitur sit amet, euismod accumsan… Read More
2023-10-04 06:54
On June 1, 2023, France issued a new decree to their consumer code. Now, businesses in France must include a cancel button on their website and app irrespective of how the subscription or co… Read More
2023-09-08 10:56
Churn and retention rates might look like two sides of the same coin, but they measure two different aspects of your customer journeys and apply them to other teams. The churn rate captures… Read More
2023-08-29 10:23
As your business grows, there’s almost always a point where you’ve zoomed out so far that you can no longer distinguish one customer from the other. The different dots somehow me… Read More
2023-08-25 16:50
As a subscription-based business, you may already be familiar with sales tax compliance challenges. But compliance can become even more complicated during an economic downturn coupled with p… Read More
2023-08-07 18:24
Customers increasingly ask for convenience and flexibility. Why? Mainly because they are experiencing it in their own private lives while using services like Airbnb, Spotify, Netflix, etc… Read More
2023-08-02 18:29
The year is 2004. Amazon’s business is being challenged on all fronts. At $18 billion, Bezos’s largest competitor is a $33 billion eBay. Footfalls at a few maverick brick-and-mor… Read More
2023-08-01 13:42
The journey to your first $10M is an incredibly exciting one. Here's a a beginner-friendly list you can use to guide your strategies Read More
2023-07-21 15:01
Pricing is evolving at a rapid pace. SaaS trends like automation, AI, and developer applications (i.e. APIs) have led to a break in the value chain leading to permutations beyond traditional… Read More
2023-07-18 09:04
“We win and lose together.” – Lewis Hamilton, seven-time Formula 1 World Champion. The world of Formula 1 racing is a true testament to meaningful partnerships. As the engi… Read More
2023-07-13 13:24
Improper revenue recognition remains a pressing concern within the Securities and Exchange Commission (SEC). According to Cornerstone Research, in the fiscal year 2022, the SEC witnessed a s… Read More
2023-07-12 19:25
Customer churn is an irrevocable reality, but it's not the end Read More
2023-07-12 19:12
What did Edison, Zuckerberg and Bezos do best? Fail fast and experiment faster Read More
2023-07-03 19:08
We’re excited to announce the release of Chargebee’s 2023 State of Industry Report. In this comprehensive study, new research reveals compelling insights about the strategies and… Read More
2023-06-22 09:20
Data analytics giant Comscore lost over 90% of its valuation since its accounting fraud came to light. According to the Securities and Exchange Commission (SEC), Comscore and Serge Matta, wh… Read More
2023-05-31 07:14
Customer-centricity has always been core to Chargebee, and it’s in everything we do. Twelve years ago, four friends — Krish, Rajaraman, KPS, and Thiyagu — came together to… Read More
2023-05-26 15:51
A new look and our renewed vows to serve you better in an evolving world. The Chargebee redesign story Read More
2023-05-26 14:46
Unlike words, numbers are absolute. But only if you choose the right ones in the first place. Here's why that number should be NDR Read More
2023-05-26 09:30
While a sales funnel can look deceptively simple, the buying journey is rarely linear Read More
2023-05-26 08:06
Monday morning board meetings are always a bit of a grind, but this one was different. The revenue numbers were in, and they didn’t look good. An eerie silence engulfed the room. Somet… Read More
2023-05-16 14:21
The late-2022 SaaS multiple compression is symptomatic of a mindset shift in the industry. That stability is, for now, more important than growth. Investors now value companies based on net… Read More
2023-05-16 12:30
Subscription businesses know it’s imperative to provide excellent customer experience to your subscribers to maintain a healthy level of customer retention. The results are happy custo… Read More
2023-05-16 12:21
As the focus in SaaS moves from ‘solely growth’ to ‘growth and profitability,’ customer retention finds its long-due moment under the sun. In a world w… Read More
2023-05-13 01:10
As the focus in SaaS moves from ‘solely growth’ to ‘growth and profitability,’ customer retention finds its long-due moment under the sun. In a world w… Read More
2023-05-13 01:10
Subscription businesses know it’s imperative to provide excellent customer experience to your subscribers to maintain a healthy level of customer retention. The results are happy custo… Read More
2023-05-11 18:53
Three years since subscription pricing returned to the SaaS growth folklore, the world has changed. So has its pricing trends Read More
2023-05-11 09:37
The threat of rising interest rates and the ongoing economic uncertainty have left businesses reevaluating spends and operating frugally. And, with conscious spending taking over the consume… Read More
2023-05-03 14:24
Picture this: you’re a business owner searching for the perfect solution to streamline your marketing operations. You’ve heard about a B2B SaaS software that ticks many boxes. Wi… Read More
2023-05-03 14:08
The more you bulk, the harder dancing gets. Lessons on building subscription payment and revenue resilience from the most unlikely sources Read More
2023-05-02 21:52
In 2007, mathematical statistician and former Wall Street trader Nassim Nicholas Taleb argued that inflexibility, even in the most meticulously built systems, ultimately makes them fragile… Read More
2023-04-29 02:52
You don't become a $100M biz by doing what other $100M businesses are doing today. You become one by doing what they did to get here Read More
2023-04-24 18:51
Have you noticed an uptick in payment failures lately? If so, you’re not alone. According to a survey by Chargebee, payment failures are now a top concern for 41% of subscription… Read More
2023-04-24 18:51
2023-04-24 16:32
All SaaS companies grapple with the uncomfortable reality of customer churn. If only you knew (for sure) why your customers were leaving, you’d pull out all the stops to fix the leaky… Read More
2023-04-24 11:35
Economic trends from the past two years indicate that the value of growth for SaaS companies has plummeted. According to Openview 2022 SaaS Benchmarks Report, if you want to secure the same… Read More
2023-04-11 09:40
2023 brings with it economic volatility, cost pressures, and unpredictable consumer demands. How can finance leaders thrive in an increasingly complex and unpredictable world? Read More
2023-03-28 21:11
Congratulations on your new role as a CFO! It’s an exciting time to be a CFO and part of the historical transformation of the entire finance function. Many modern Chief Financial Offic… Read More
2023-03-27 17:02
Losing customers is a painful process, no matter the reason. But when that loss is due to a failed payment, it hurts a lot more. The customer wants to renew the subscription, but an expired… Read More
2023-03-27 07:09
Most businesses treat customer cancellation surveys as a means to collect terminal customer feedback, without realizing how important it is in supporting your retention engine at the moment… Read More
2023-03-13 21:12
Accurate revenue forecasting is crucial for every business as it informs future valuations, dictates expenses, improves conversions, and even helps navigate economic uncertainty. Howev… Read More
2023-03-13 09:00
Well, this is one of those questions that has no short answer. The shortest way to describe the difference between the CFO and the controller role is this quote from a research report… Read More
2023-03-13 08:22
It’s estimated that 42% of businesses experience revenue leakage, sometimes at a staggering rate. In fact, companies lose an average of 9% of their annual revenue through revenue leaka… Read More
2023-03-10 15:49
If you’re running a finance team here's how connecting Chargebee and Anrok can help you stay sales-tax compliant without adding friction to your process Read More
2023-03-06 11:46
Whether this is your first eCommerce store or 20th, PayPal is an excellent payment processing choice primarily for its agility and simplicity. A PayPal integration does not require advanced… Read More
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