2018-03-20 11:38
Does NPS become a sole devise to know how a store is performing? If not, what else?Customer service is the soul of a business !‘Customer’ is that one word that’s root… Read More
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Five Reasons Why Mystery Shopping Is Enough To Measure Customer Experience Blog
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HS Brands International-Asia is the Leading Mystery Shopping, Loss Prevention & Compliance Measurement Solution Provider. HS Brands International-Asia provides innovative strategies to ensure comprehensive solutions to various business challenges. A Boston based company with presence across different countries in USA, Europe, Middle east and South east Asia. In India the company has its presence since 2008 and has grown in all dimensions by gaining experience through working across industries for Mystery Shopping Solution. The company also offers Customer feedback solutions and Internal team audit solution for its clientele. The company has a multidimensional approach towards protecting the brand. The data collected through Mystery Shopping, Customer feedback and Internal team is utilised to draw possible inferences which resolves business problems at a faster pace. HS Brands has been consistently delivering the quality above par and has been able to Protect world’s favourite Brands
2017-11-13 12:51
Bridging gap in service industryWho doesn’t want customers making repetitive purchases and thereby increasing their brands’ revenues? Well, a loyal customer-base is what every bu… Read More
2017-10-24 05:53
Why physical check is needed in the world of digitalization?With the advent and incessant evolution of internet, accessibility to various forms of data has increased like never before. Most… Read More
2017-10-23 12:43
Mystery Shopper Insights Vs Customer InsightsAre you a brand trying hard to fathom out how good you’re doing? In order to comprehend it, you have to understand what your customers thin… Read More
2017-05-24 09:28
Stake holders of BusinessWhat is the main goal of marketers? It’s to reach out their target customers at the moments that generally and mostly influence their buying decisions. Therefo… Read More
2017-04-24 08:33
Process and People of BusinessWhat makes a business successful? Whether it’s process or people? Actually, both are important as both are interdependent. Read on to understand the conne… Read More
2017-03-27 11:55
Mystery Shopping in Retail storeWhat are the possible loses controlled through Mystery shopping? In order to find out where your brand is lacking, you have to find out what your competitor(s… Read More
2017-01-27 07:07
How do I plan a Mystery Shopping activity ?What happens when…? People, who come from chemistry background, know this above mentioned expression very well. However, here in this b… Read More
2017-01-22 11:16
Brand Protection through comprehensive Mystery Shopping approachBrand Protection (Comprehensive Mystery Shopping Approach)Everything changes with time, so is your business. With a shift in c… Read More
2017-01-22 11:16
Staff of companyIs mystery shopping to penalize people?Are you planning to hire a mystery shopping service provider? While searching for one of the best and most reliable company, you are mo… Read More
2017-01-22 11:15
Mystery Shopping on staffCan you find out the analogy between mystery shopping and a microscope?A microscope magnifies the objects or particles that can’t be seen with naked eye. Myste… Read More
2017-01-21 19:24
Mystery Shopping in Retail apparel showroomAccording to Forbes 2015, it has been found that by the year 2020, which is not so far, it’s customer experience that will stand out as a &nb&hell…Read More
2017-01-20 09:29
Be it measuring the quality of services or products, many organizations rely on Mystery shopping to get an insight into their business. It has become increasingly popular for addressing serv… Read More
2017-01-20 09:27
As Mystery Shopping is also a way to measure employee integrity, the influence on employee’s behavior changes drastically. A survey conducted by few firms found a clear correlati… Read More
2017-01-20 09:25
Mystery shopper examining product arrangementIt’s observed that a consistent customer service always supersedes a great customer service. Studies suggest that over 95% of customers sho… Read More
2016-09-16 05:54
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