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How to Enter Warranty Job Card in MDMS (Mahindra Dealer Management System Warranty Claim Procedure)

WARRANTY :  వారంటీ అనేది చాలా ముఖ్యమైనది . జాబ్  కార్డు అయిపోయే ముందు ఇన్వాయిస్ దగ్గర వారంటీ అనే ఆప్షన్ ఇవ్వడం   ద్వారా మనం పార్ట్స్ క్లెయిమ్ చేసుకోవచ్చు 
Related Topics :  
  •  How to Enter Job Card in MDMS (Mahindra Dealer Management System Job Card Enter Procedure
  •  What is MDMS (Mahindra Dealer Management System) ? How to Start MDMS?

What is Warranty Claim/Process?
        This screen represents Warranty Claim’s. If there is any warranty to the particular tractor then dealer has to enter the information about Warranty details. Here Tractor details, Customer details, Complaint details, Labor and Part details will be taken from the Job card


పైన చిత్రం లో చూపిన విధం గా JOBS అనే ఆప్షన్ ముందుగా ఎంచుకోవాలి . దానిలో BILL TYPE దగ్గర WARRANTY అనే ఆప్షన్ సెలక్ట్ చేసుకోవాలి . తరువాత PARTS దగ్గర WARRANTY అనే ఆప్షన్ సెలక్ట్ చేసుకోవాలి. తరువాత జాబ్ కార్డు సేవ్ చేయాలి . ఇలా చేయడం మరచిపోతే మనం పార్ట్శ్ క్లెయిమ్ చేసుకోలేము . 

ఇలా సేవ్  చేసిన జాబ్ కార్డు నంబరు లేదా ఇంజన్ నంబరును గుర్తు పెట్టుకోవాలి . తరువాత పైన చిత్రం లో  చూపిన విధంగా  Click on Service -> Warranty -> Warranty Claim/Process.  చేయడం ద్వారా వారంటీ టాబ్ ఓపెన్ చేయవచ్చు . By Clicking the Warranty Claim/Process, following screen is shown to the user

New Warranty Process :
        By default, all Tractors Models Warranty will be given as 1 year from the date of Delivery or 1000 Hrs. Registered Tractors of ADD ON Warranty will have additional 2 years, except the first year Primary Warranty. Total warranty is 3 years from the date of delivery or 3000 Hrs. For ADD on Warranty Tractors, there is restriction in the selection of EN Series defect code only for the third year. Once Kavach Registration has done for Tractor, there will be no restriction in the selection of EN Series defect code for third year alone

Existing Warranty Process:

         Warranty period of Existing Warranty Process is given as 2 years or 2000 Hrs from the date of delivery. 

         This process will work for the tractor which is delivered on or before 31-Mar-2014.

Type of Failure: 

            1. Regular

            2. P.D.I

            3. Normal Goodwill

            4. PEM Labour Claim

            5. Upgradation

            6. FES - Other Warranty
Regular :
           In Job Card if Service type is selected as Under Warranty and if Bill type is selected as Warranty for both Job and Part then those Jobcard will come for Regular warranty after made final Jobcard Invoice.

P.D.I  :
             After made P.D.I those Jobcard will come for P.D.I Warranty

Normal Goodwill :
           In Job Card if Service type is selected as Under Warranty and if Bill type is selected as Goodwill for both Job and Part then those Jobcard will come for Normal Goodwill Warranty after made final Jobcard Invoice.

PEM Labour Claim :
           In Job Card if Service type is selected as Under Warranty and if Bill type is selected as OE Warranty for Job then those Jobcard will come for PEM Labour Claim after made final Jobcard Invoice.
Upgradation :
           In Job Card if Service type is selected as Under Warranty and if Bill type is selected as Warranty for both Job and Part then those Jobcard will come for Upgradation after made final Jobcard Invoice.

FES - Other Warranty :
            In Job Card if Service type is selected as Under Warranty and if Bill type is selected as Warranty for both Job and Part then those Jobcard will come FES - Other Warranty after made final Jobcard Invoice. Here defect code restriction is there which is listed by FES.


సెలక్ట్ చేసుకున్న ఇంజన్ నంబరు గల ట్రాక్టర్ కు Customer Complaint, Dealer Observation, & Action Taken రాయడం ద్వారా మనం మహీంద్రా కంపెనీ కి పార్ట్  ఏవిధంగా డిఫక్ట్ అయింది , దానికి డీలర్ అబ్సర్వేషన్ ఏమిటి అనేది తెలుపవచ్చు. ఇలా ఎంటర్ చేసిన తరువాత PART CAUSE DEFECT CODE ఎంటర్ చేయాలి . తరువాత పైన చిత్రం లో చూపిన విధంగా చేయాలి . తరువాత జాబ్ ను సేవ్ చేయాలి . 

Rejection Claim :
            Any Warranty claim which is rejected for certain reason will come here for doing Re-Claim.

MDMS గురించి మరింత తెలుసుకోవడానికి ఇక్కడ క్లిక్ చేయండి CLICK HERE


This post first appeared on Namaste Kadapa, please read the originial post: here

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How to Enter Warranty Job Card in MDMS (Mahindra Dealer Management System Warranty Claim Procedure)

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