1. Shipping refunds
This is the single most important factor to get the most of your Shipment Delivery Guarantee. If the freight service goofs up, file for shipping refunds. And to ease the process, sign up for an automated shipping refunds service! Statistically, it makes sense to cash in on late shipments as they can bring down shipping costs significantly.
So, the first thing you do is to make sure your money comes back to you if UPS/FedEx goofs up. Once you have done that, move to the rest of the pointers here.
2. Interact with the driver
It is a good idea to keep your freight service driver informed about changes in your operation, if there are any. A large increase or decrease in your shipping volume, a delay in operating hours can mess the shipping routine. So, make it a point to keep the driver in the loop!
Lunch at 12? Let him know. Don’t make him wait until you are back.
3. Plan ahead
So, once you have scheduled a pickup, make sure your packages are ready. If you call him and then start to search for wrapping paper, you are sure to mess up with the Delivery guarantee all by yourself! Foresee rush and peak seasons. Ship early when possible.
If the destination is close by, choose a ground service. Ask them before booking the delivery. You wouldn’t want an express delivery to the destination only to find closed doors, would you?
Before you book a pickup, research online how long the delivery will take. UPS and FedEx generally take a maximum of seven business days for ground shipments during peak seasons, particularly for long distances; your shipment may arrive sooner than that, of course. A better answer to the time question is secured by giving exact ZIP codes. Freight carriers today have transparent practices on this. Their websites are dynamic and can give the exact delivery time zone window before pickup.
5. Package safely
Do you want the contents to spill or break before the package reaches destination? Of course not. This can derail, delay and potentially bring shipments back to you. And that spells trouble for your business. So, package your shipments to avoid damages en route and it’s especially important during peak seasons when freight processing facilities and delivery vehicles are operating at high capacity. Have a standard set of best practices when it comes to safe packaging.