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Area Manager Service Honda Motorcycle Scooter – Executive (1-4yrs)

Organization: Honda Motorcycle Scooter India Pvt. Ltd.
Job Role: Area Manager Service
Location: Bhubaneshwar
Posts: 1
Education: B.Tech/B.E,Diploma (Automobile, Mechanical)
Experience: 1 – 4 Years
Salary: Rs 7.50 – 8 P.A
Website: Honda Motorcycle Scooter India Pvt. Ltd
Apply Mode: Online
Last Date: ASAP

Honda Motorcycle Scooter India Pvt. Ltd. Job Details:

  • About Organization
  • Job Description
  • Job Requirements

About Organization:

Honda Motorcycle and Scooter India PvtHonda is the world largest manufacturer of two-wheelers. Area Service Manager Jobs in Honda plant.Recognized the world over as the symbol of Honda two-wheelers, the Wings arrived in India as Honda Motorcycle and Scooter India Pvt. Ltd. (HMSI) a 100% subsidiary of Honda Motor Company Ltd., Japan, in 1999. Since its establishment in 1999 at Manesar, District-Gurgaon, Haryana, Honda Motorcycle and Scooter India Pvt. Ltd. has been following a policy of offering products of the highest quality at a reasonable price. Current products include Activa, Aviator, Dio in scooters and CB Twister, CB Shine, CBF Stunner, CBF Stunner (PGM-FI), CB Unicorn and the newly launched CB Unicorn Dazzler in motorcycles. To expand the culture of fun-biking, Honda has also introduced CBR 1000RR Fireblade, CB 1000R & VFR 1200F in the Indian market. All products have been well received in the market and have created new benchmarks in their respective categories. With a host of facilities under its wings, the HMSI factory is spread over 52 acres including a covered area of about 100,000 sq. meters at Manesar, district Gurgaon. The foundation stone for the factory was laid on 14th December 1999 and the factory was completed in January 2001. The initial production capacity was 1,00,000 units per year, which has been expanded to over 16,00,000 units. To meet the ever increasing demand of products, Honda has already initiated the construction of the second plant at Tapukara, District Alwar, Rajasthan with the initial production capacity of 6,00,000 units per annum. Honda plant is equipped with state-of-the-art manufacturing technology to deliver products that have an edge in the market.

Job Description:

1. Customer complaint resolution
2.Reduce dealer related complaints
3.Regular evaluation and improving the network image
4. Improving the dealer evaluation.
5.Improve Service coverage
6. Network Establishment as per requirement
7. Improve customer retention activities EW & AMC
8. Improve B/L efficiency
9. Monitor green dealer certification
10. Internal training to be done 1 / quarter
11. Ensuring 100 % MT of technician in the area & state
12.Ensuring HTR flow from all the dealership and reduce the warranty
AND

Job Requirements:

1. Monitoring daily service inflow at all the dealerships in area and state
2. Customer complaint redressal system monitoring and prevention of complaints
3. Monitoring EW&AMC sales at the dealership on daily basis
4. Planning and devising the tools to improve vehicle flow at the dealership
5. Plan & Establish the network as per the requirement
6. Monitoring the technical information flow (HTR) from dealer
7. Coordinate with technical team on warranty analysis
8. Ensuring the faster resolution of customer complaint



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Area Manager Service Honda Motorcycle Scooter – Executive (1-4yrs)

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