Update: It’s official. Samsung has pulled the Galaxy Note 7 off of shelves and says it’s preparing replacements, with a plan to begin the recall in about two weeks.
Samsung just announced a global Recall of the Galaxy Note 7 due to a potential fire issue, in what has to be considered one of the most dramatic and high-profile quality control incidents seen in the tech industry’s recent years. The company confirmed the recall in a press conference this afternoon in South Korea, and just issued a statement on the matter that we’ve reproduced below.
Yonhap spoke to an anonymous Samsung official, who claimed the cause of the explosions stemmed from the Galaxy Note 7’s battery. While the exact cause of these battery explosions has yet to be disclosed, Yonhap’s source went on to say “less than 0.1 percent” of devices sold are affected. When asked for comment, a Samsung spokesperson provided the following statement:
“In response to questions on Galaxy Note7, we are conducting a thorough inspection. We will share the findings as soon as possible. Samsung is fully committed to providing the highest quality products to our consumers.”
If the report holds true, the company doesn’t plan to announce the results of its investigation until either this weekend or early next week. That delay is said to be a result of discussions Samsung is having with its global carrier partners — Verizon is said to be one such company Samsung is discussing the matter with, which suggests that the upcoming recall could be a global one. The cynics in us also can’t help but note that if Samsung waits to announce the results of its investigation until next week, it might be able to dodge a certain degree of press scrutiny at the IFA tradeshow currently running in Berlin.
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