Thanks to the state of our economy, competition is fiercer than ever and having a talented Manager with the right aptitudes might just be the thing your business needs to gain a competitive advantage.
“The managerial personality is pragmatic. Without The Manager, there would be no planning, no order, no predictability.” - Michael E. Gerber
Communication SkillsThe old method of a manager handing down responsibilities and orders without caring about creating an environment that fosters transparency and communication has demonstrably failed time after time. The manager is directly responsible for creating a company culture in which employees feel comfortable speaking their mind and feel like their opinions matter, which lets the best ideas come forward and diminish communication errors, which could potentially result in massive decreases in turnover rates.
Time ManagementWhen only 37% of managers are able to complete projects on time, time management is a timeless requirement for a successful manager. She needs to be able to establish priorities, divide the tasks into manageable and meaningful chunks, as well as come up with clear milestones with hard deadlines.
It’s clear that, in our competitive economy, time management is clearly not simple, especially considering the tight deadlines and changing customer demands.
KnowledgeThere is a reason why more than 50% of businesses don’t make it past their first three years in the economy. With the development of the cloud, machine learning, viral marketing, a manager needs to be a renaissance man. Aside from knowing your business thoroughly, he needs to be an internet-savvy math wiz.
Technology is rapidly advancing, and more and more businesses buy dedicated business intelligence solutions or hire expensive firms to do machine-learning driven research for them. If the manager can’t make use of these new techniques to keep your business prospering, sooner or later, your company will get on a downward spiral to failure.
Coaching and DevelopmentThe lack of development is one of the primary reasons why most employees are disengaged at work. A successful manager can lead and inspire, motivate and direct, and teach and learn. She needs to create a process whereby new employees are integrated into the company and its culture. The new employees should quickly feel welcome, learn their responsibilities, and adapt to your business’s unique culture.
The manager’s job doesn’t stop there. She doesn’t let her more experienced employees feel bored and disengaged, because she knows that the cost of replacing one of her employees would be 20% of their annual salary. A manager has to learn why the employees chose that career path and what motivates and inspires them, then help them develop in a way that will let them attain it. This helps create a company where the employees are engaged, motivated, and inspired to work harder.