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Is Live Chat the Customer Success Tool your Company Needs? [Infographic]

An untapped opportunity to delight your customer, enhance engagement, and increase retention lies in Proactive live chats. As shown in the infographic below, visitors who engage through proactive Chat are 6.3 times more likely to purchase. Not only that, proactive live chat increases sales vo

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This post first appeared on Small Business News; Tips; Networking | Biz, please read the originial post: here

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Is Live Chat the Customer Success Tool your Company Needs? [Infographic]

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