No matter how good you are on a subject, if you areare easily distracted by hecklers, detractors or nay-sayers in situations, then here are some tips to improve your Emotional Quotient.
In the series “Suits”, Harvey calmly hears everything during Mike’s trial. But in the end, he organises his thoughts and emotions well enough to prove that Trevor is lying. He questions Trevors on a number of factors, till the latter admits that he could have made a mistake.
Image Credit: Suits
So, how can you manage your emotions to use them for your benefit during a negotiation?
You may be unaware but your emotions may be reflected in other people around you. Sometimes we are angry or upset, and come to know of it only when we realise other people’s caution around us. This is the first step towards acknowledging what you are actually feeling.
Identify what is causing a negative emotion
Sometimes it might just be a person or object or event that might trigger anger or frustration. Once you identify what it is, you can take steps to overcome it. For instance, during a Negotiation, if you realise that the other person keeps smirking at your arguments, then you can directly call them out for a fair opportunity to make your point.
Adopt changes that are beneficial
You can alter physiological things like your facial expression, body posture, or breathing to decrease, intensify, or replace the emotion. If you want to feel calm instead of frustrated, then you can try slowing down your speaking pace, or looking at a friendly face in the room that you know supports you.
Take direct action
When you are in control of your positive emotions, express them by contributing to an idea or intervening the meeting with some suggestion. This will convey to the detractor causing the negative emotion that now you are in control. Once you are in a positive mental space, you can leverage it to make your point and win a negotiation.
Positive and negative emotions are valuable resources that you can use to your advantage.The key is to recognize during the negotiation what emotion you’re feeling, then quickly evaluate whether it will help or hinder you, and without taking a break, intensify or decrease the feeling, or in some cases change the emotion altogether.
Read Also: How To Complain Professionally At Work
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