Florida Solar Design Group wants to let our customers know how we are responding to the COVID-19 pandemic. This page will provide up to date information regarding our operating schedule, precautions, and procedures for servicing clients.

Consultations

We are still offering in-home Consultations for solar pool heating and solar electricity clients. During these consultations, we ask that you participate with us in maintaining a safe social distance and refraining from physical contact.

We are fully prepared to perform remote consultations via telephone. Most clients are going this route. We realize that some information may not be adequately conveyed in this manner. We encourage you to visit our extensive blog and to follow up on consultations with any questions you may have. We respond quickly to email, text, or voicemails.

Installations

We are out at homes installing solar energy systems every weekday at this time. We are operating at near full capacity. We have not detected any significant supply chain problems and have ample stock or immediate availability from suppliers for most everything we offer.

Unless directed otherwise, we will continue to fulfill our contractual obligations and take on new clients.

At this time, there are no interruptions to permitting in any jurisdiction where we work. If permitting authorities cease or slow operations, we may be forced to delay work accordingly. As a result, we are applying for permits urgently so we can continue work, even if we cannot schedule inspections until sometime in the distant future.

Precautions

We ask that you be patient with our installers and staff as we take extreme precautions to keep them and you safe. We are sanitizing vehicles, office and the warehouse on a daily basis and continuously throughout the day. Installers are minimizing travel together and sharing of tools and equipment. They are practicing Social Distancing on the job site, working as independently as possible. This means that it takes us a little longer to get to homes and a little longer to get jobs done. We may not finish jobs in normal timeframes and may need to return in some cases on subsequent days to complete work. The health and well-being of our employees are of paramount importance. Any employee who has any symptoms of infection are directed to stay home and self-isolate at the direction of medical professionals. We will provide economic relief to affected employees.

We ask that you limit in-person interaction with our staff and practice safe social distancing when discussing your installation with them.

Schedule

Our office remains staffed from 8-5 weekdays at this time, but prefer to keep visits to a minimum. Our phone hours are the same and we respond as usual to after-hours voicemails.

Thank You

As a company, we owe a huge debt of gratitude to our gracious clients who are moving forward with purchases, and to our loyal staff who continue to push forward during this difficult time. Thank you for your support.

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