When calling a Solar company to schedule a solar quote, many homeowners are taken aback by questions installers ask. Why do installers ask these questions? What will the solar installer do with the information they gather from the homeowner? The information being gathered seems too personal. Surely the installer does not need to know the homeowner’s personal information in order to give a quote?
It is common for solar installers to ask a series of “Pre-Qualification” questions of homeowners prior to scheduling an appointment for a solar quote. These questions are necessary to solar companies in order to determine the homeowner’s solar needs. While some questions may seem extremely personal, they help the installer save time when putting together a quote. Preparing for these questions and understanding why they are asked and can help the homeowner save time too. What questions will installers ask?
- What is the homeowner’s address?
Why does a solar company need to know the homeowner’s address if the homeowner is just calling to get information about what solar products would fit their needs? Solar installers use the address to look up an aerial view of a home’s roof. Just because a homeowner is interested in solar does not mean it is feasible to install it. Issues like too many trees on the homeowner’s property may mean that installed panels are blocked from receiving direct sunlight. An old roof in need of repair may be too unstable to install solar panels. Installers also want a general idea of how many panels will fit on a roof and how those panels would be arrayed. A roof may be too small to fit the number of panels a homeowner would need to offset their electricity consumption. Having a general idea of possible locations for the panels helps the installer determine where the panels would receive maximum sun exposure and saves time building a quote.
Don’t be afraid to give a solar installer your address. There are many different types of solar and installers use this information to narrow down the homeowner’s options as well as pre-empt any issues that would prevent the homeowner from being able to install solar.
Solar installers will generally spend around five to twenty minutes pre-qualifying a homeowner over the phone. While they ask a range a questions that may at times seem too personal, installers ask these questions for a reason. Homeowners interested in the potential of solar should be prepared to answer these questions as they will prepare the installer to build the best system possible for the home. Stay tuned for more questions that installers ask and the reasons why they ask them.
For a free consultation please contact Poweraid Solar at 855-4MY-SOLAR or 949-387-3998