When calling a Solar company to schedule a solar quote, many homeowners are taken aback by questions installers ask. Why do installers ask these questions? What will the solar installer do with the information they gather from the homeowner? The information being gathered seems too personal. Surely the installer does not need to know the homeowner’s personal information in order to give a quote?
It is common for solar installers to ask a series of “Pre-Qualification” questions of homeowners prior to scheduling an appointment for a solar quote. These questions are necessary to solar companies in order to determine the homeowner’s solar needs. While some questions may seem extremely personal, they help the installer save time when putting together a quote. Preparing for these questions and understanding why they are asked and can help the homeowner save time too. What questions will installers ask?
2. What is the homeowner’s first name and last name?
Apart from wanting to be polite about knowing who and how to address a homeowner, solar installers want to know the homeowner’s first and last name and the names of all parties responsible for making a decision about solar. When a solar installer sits down with a homeowner, they prefer to meet with everyone responsible for making important decisions in regards to the home. Solar companies want to ensure that everyone involved in the decision of whether or not to purchase solar is present when a quote is generated and the details of system size, cost and installation process are discussed. Though it may be difficult to coordinate the schedules of the decision making parties, having all present at the consultation will eliminate homeowners from having to explain to anyone else involved in the decision, the details of what purchasing a solar system would entail. Also, all questions and concerns can be addressed at once eliminating further time and hassle for everyone.
Solar installers will generally spend around five to twenty minutes pre-qualifying a homeowner over the phone. While they ask a range a questions that may at times seem too personal, installers ask these questions for a reason. Homeowners interested in the potential of solar should be prepared to answer these questions as they will prepare the installer to build the best system possible for the home. Stay tuned for more questions that installers ask and the reasons why they ask them.
For a free consultation please contact Poweraid Solar at 855-4MY-SOLAR or 949-387-3998