2013-10-21 08:00
Continuous improvement is incremental not instantaneous. Formulating a plan to improve performance requires we consider first what the desired outcome will look like; then the specific and r… Read More
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Shawn Casemore's Blog
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A resource aimed at helping leaders empower their teams to achieve peak performance.
2013-10-17 11:50
On a return flight from Saskatchewan I was fortunate enough to grab the last seat in executive class. At first glance the flight attendant appeared very prompt in her attention to her custom… Read More
2013-10-15 11:00
I was recently interviewed by Kevin Price from “The Price of Business” on Talk radio 1110 Houston Texas. The interview is brief and I thought you might enjoy it, you can listen t… Read More
2013-10-14 07:00
In my travels I meet a lot of people, some clearly love what they do and some don’t. The question that arises for me when I meet those who fall into the later category is: If you don&r&hell…Read More
2013-10-11 11:00
I’m still surprised when I stumble across an organization that formulates their entire organizational strategy around one idea. Businesses that have a singular rather than a holistic s… Read More
2013-10-08 07:00
Show me a company with engaged, empowered and effective front line leadership and I can guarantee that very same organization is in the top fifteenth percentile of their marketplace. I coine… Read More
2013-10-07 11:00
Like many I have been following with interest the current fiasco that has brought the U.S. Senate to a standstill. Regardless of your political preferences there are some interesting dynamic… Read More
2013-10-04 11:00
1. Ask yourself what the true value is of the work you are focused on. Are you doing something that adds value and achieves your objectives? 2. Delegate to whomever will listen. Don’t… Read More
2013-10-02 11:00
Did you enjoy our recorded webinar “Engage, Manage and Motivate” from yesterday? If you missed it you can view it here. We had such great feedback I thought I would share another… Read More
2013-10-01 10:00
We had a fantastic turn out for our free webinar yesterday entitled “Engage, Manage and Motivate: How to improve team productivity and morale.” The feedback following the session… Read More
2013-09-30 13:16
Being an effective communicator is the foundation for success in any endeavor, regardless of your position, role or industry. A critical component of effective communication is the ability t… Read More
2013-09-26 12:00
Here are ten ways to increase your influence and persuasion to effectively connect with, convince or even cajole others… 1. Are you credible? Do you have a reputation that suggests yo… Read More
2013-09-25 05:00
The term collaboration has become washed out. Just think about the last time you heard about collaboration and chances are it was tied to someone’s marketing campaign. In this video I… Read More
2013-09-24 09:00
I spent this week running several virtual training sessions for a client. The challenge in virtual sessions as compared to face to face interactions is in creating engagement. In every sessi… Read More
2013-09-19 11:00
Where are you investing your time? Are you busy getting stuff done or are you clear on your direction, executing against your plan relentlessly? To be successful we all need to have a direct… Read More
2013-09-17 11:00
In Canada the brand Tim Horton’s is infamous for rapid and cost effective fast food. I have found however that despite how many Tim Horton’s I visit across Canada, very few have… Read More
2013-09-16 07:00
Time is a finite. It is not a resource to be consumed, but a priority for investment. How you use time determines the results you will experience in life. For example, if you work in a job t… Read More
2013-09-12 07:00
I may have mentioned here somewhere that we recently purchased a new vehicle from Nissan for my wife. Our one and only Nissan in the family. Yesterday I received a flyer from the local deale… Read More
2013-09-11 07:00
Time is running out to join our second last webinar of twenty-thirteen. Best of all you can join us for FREE! In this one time only webinar I will spend 60 minutes introducing and discussing… Read More
2013-09-10 07:00
Employee turnover is not an accident. In this video Shawn Casemore, President and Founder of Casemore and Co discusses some of the worst behaviors a leader can have that will lead to high em… Read More
2013-09-09 11:00
With summer drawing to a close, we are faced with the challenge of shifting from vacation mode to work mode. It’s often difficult enough to do this for ourselves, much the less engage… Read More
2013-09-05 11:00
Leadership has been studied and analyzed for years through various theories, models and and assessments. As time progresses however we seem to make the concept of great leadership an u… Read More
2013-09-04 11:00
I thought you would enjoy a recently published article in Valve Magazine entitled “After Your Sell It You Have To Deliver.” The article discusses how to design and introduce stra… Read More
2013-09-03 11:00
We recently had an article published by A.S.A.E.’s Center For Association Leadership on how to ensure Association strategy delivers the desired outcomes. You can read the article here… Read More
2013-09-02 07:00
We recently purchased a new SUV for my wife, which included a subscription to Sirius XM. Unlike the radio in my car I found it nearly impossible to locate the list of all possible channels… Read More
2013-08-29 11:00
We spoke during my last post about changing our perceptions around change in order to improve upon outcomes. You can find my previous post here. There were a few other points my coaching cli… Read More
2013-08-28 13:59
Each and every one of us is surrounded by change, influenced heavily by evolving technology and our underlying desire to have what we want, when we want it. In fact, adapting to change is on… Read More
2013-08-27 11:00
Are you casting a blanket of motivation across your employees, or are you injecting individuality? In this video I shares several tips on how to improve and sustain the motivation of your em… Read More
2013-08-26 06:21
I recently conducted several sessions for an international bottling and beverage distributor. The focus of the sessions was to improve upon the leadership tools that were being used by both… Read More
2013-08-23 14:56
We recently had an article published in the Globe and Mail on How to Develop Distinct Customer Service. You can find the article here. Feel free to “like” the article or make com… Read More
2013-08-22 11:00
Are you looking to increase your Strategic Speed? Well, if you’ve been to my Youtube channel lately, you’d know exactly how to do so. I add short pithy video’s e… Read More
2013-08-20 07:45
I have been providing a play on words recently as a memory aid. Here is the true meaning of the word “Time.” T argetted I dealogical M oments E xpanded © Shawn Casemore 2013… Read More
2013-08-19 06:16
I watch my 22 month old try new things and expand his portfolio of skills every day. He is cautious, but always willing to try something he sees his big brother or other children do. This pa… Read More
2013-08-16 07:00
If you are looking to improve the speed and velocity of the decision making within your organization, check out our recently published article by the Association of Manufacturing Excellence… Read More
2013-08-15 11:00
The outcome of effective employee engagement is improved productivity and morale. To facilitate this we are holding a free webinar “Engage, Manage and Motivate: How to Improve Te… Read More
2013-08-13 11:30
1. Involve employees in assessing the problem, rather than just informing them of the problem or challenge. 2. Position communications from the employees perspective, always addressing the q… Read More
2013-08-12 11:00
The Power of Why? My four year old is at what I call the “why” stage. When being told something, he invariably asks “why”. This happens even when we have taken the ti… Read More
2013-08-09 11:03
Have you ever considered what “being Productive” means? I think you will find the answer can be found within the word itself. P urposefully R epeating O pportunities D oing Un do… Read More
2013-08-07 11:00
I was speaking with a client recently about their challenges in engaging employees around several very important organizational initiatives. My client, the new CEO, was concerned that not en… Read More
2013-08-06 07:30
I just finished spending a day in Ohio working on a new video series which my newsletter subscribers will have premier access to. You can sign up to receive my bi-weekly newsletter “Ca… Read More
2013-08-05 07:30
September is approaching faster than I would like to admit. I’ll admit that I’m not looking forward to shorter days and cooler nights, but I am looking forward to our next free W… Read More
2013-08-02 07:00
Do you remember when self check-outs were going to eliminate our need for customer service? How about when computers were going to eliminate our need for paper? What about the fact that Elec… Read More
2013-08-01 11:00
The word Engage itself provides us insight into the objective of ensuring it’s full integration into our relationships, both business and personal. E xtract N oticeable G rowth A nd G… Read More
2013-07-31 07:00
Are you trying to drive Innovation? If so, are you engaging the right people at the right time? In this video I discuss some ideas on how to drive Innovation across an organization. Feel fre… Read More
2013-07-30 07:00
After getting my car serviced at a local dealership I received an email from the Service department that said “Thanks for coming by! You are going to receive a survey which asks you to… Read More
2013-07-29 11:00
I was working with my colleague and digital empire creator Chad Barr this past week in Ohio, developing video’s for my new website (coming soon!) We spent some time talking about Innov… Read More
2013-07-26 08:00
1. Find a new environment. When you need to complete a task that requires your undivided attention, try finding a different place to work. While writing my book I leave the office completely… Read More
2013-07-24 12:00
A recent testimonial from a coaching client: “Shawn helps me see practical, actionable solutions with lightening speed. He gives me an idea, breaks it down and challenges me to set a d… Read More
2013-07-23 12:00
In business innovation is the outcome of a cultural mindset and commitment to action. The question becomes how can this mindset and commitment can be created? During a recent client session… Read More
2013-07-22 08:00
Join our upcoming free webinar Engage, Manage and Motivate: How to Improve Team Productivity and Morale on September 23rd at 11:00am EST. This webinar is a must for anyone leading, directing… Read More
2013-07-17 08:00
What are the characteristics of the most effective operational leaders? From my work with leaders across a vast array of industries and sectors I wanted to share with you the most important… Read More
2013-07-16 12:00
What is collaboration? In a recent interview with the Certified Management Accountants of Ontario, I discussed the key points around collaboration, more specifically what it is, the importan… Read More
2013-07-15 16:49
Business Performance Check-Up Summer is a great time to kick back, relax and reflect. Are you are where you expected to be, both in your business and personally? What challenges have arisen?… Read More
2013-07-11 12:00
In an earlier post I provided several questions that can help determine how effective your organization or group are at capturing Innovative ideas and acting upon them. You can find the post… Read More
2013-07-10 12:00
I recently spoke at a conference geared towards the public service sector on Managing A Multi-Generational Workforce. With Baby-boomers continuing to exit the workforce in droves, the key po… Read More
2013-07-09 12:00
I receive calls almost weekly on businesses and associations seeking help in becoming more Innovative. In virtually all cases, innovation is already present, it just requires some dusting of… Read More
2013-07-08 08:00
I use lean as a tool with many of my clients to ensure that processes remain focused on providing value to the customer, after all providing the right value to the customer at the right time… Read More
2013-07-05 08:00
You know, I’m asked quite frequently to help individuals with improving their weaknesses. Of course we can improve our performance if we improve upon our skills, specifically if those… Read More
2013-07-04 12:00
Continuing from our earlier post on key lessons from our recent Operational Leader webinar “Effective Leadership for Maximum Results” (you can find the post here), I wanted to sh… Read More
2013-07-03 08:00
Are you an inspirational leader? We are often asked how to increase engagement between senior leaders and their staff, and we have found repeatedly that leaders who are inspirational are tho… Read More
2013-07-02 12:47
We had a record turn out last week for our quarterly Operational Leader webinar! This webinar, the third in our 2012 series was titled “Effective Leadership for Maximum Results,”… Read More
2013-07-01 12:00
Getting work done through others… Whether you own a business, run a business, or lead a team of people, if you can’t motivate others to engage in your objectives or goals, succe… Read More
2013-06-26 07:25
Recently my flight between Toronto Ontario and Chicago Illinois was delayed for several hours. The only information we were receiving from attendant at the terminal is that the plane was del… Read More
2013-06-24 13:54
I contacted my local dealer earlier today to confirm an appointment to have my car serviced. The first person I spoke with was very cordial and polite. As I waited patiently on hold to be tr… Read More
2013-06-20 11:07
Time is running out to join our next FREE webinar on June 24th @ 11:00am EST, Effective Leadership For Maximum. Results Register now by clicking here. Further details on this one time only w… Read More
2013-06-19 08:00
In my travels and work with clients I have found repeatedly that the majority of all teams are not as effective as they could be. In this video I share with you the three most common a… Read More
2013-06-18 13:24
If you have flown frequently then you have likely experienced a wide variety of service levels between carriers (heck, even within the same airline). During a recent flight to Ottawa Canada… Read More
2013-06-17 08:00
While I was boarding to depart to Edmonton last week, I was walking down the gangway to the plane when I noticed that the gentlemen in front of me had what appeared to be a small child strap… Read More
2013-06-14 08:00
Continuing on with my theme this week of “I didn’t know they published my article,” I stumbled across the following article several months after I was interviewed by Lowe&r&hell…Read More
2013-06-12 07:42
Continuing with my theme this week of “I didn’t know they published my article,” I thought you might enjoy one of my articles that was recently published by Smart Brief on… Read More
2013-06-10 10:46
If you follow my blog you’ll know that I periodically publish articles for a variety of magazines, periodicals and online sources, many of which I post here. There are however, some ar… Read More
2013-06-06 12:00
In our last post we discussed the top three principles to effectively managing change. Today I will provide the remaining three principles. 4. Managing change requires managing people: What… Read More
2013-06-05 12:00
Studies have repeatedly shown that change initiatives fail nearly 70% of the time. It would be ludicrous however to suggest that you don’t know how to manage change – of course y… Read More
2013-06-04 08:00
I received this email from John, reprinted with permission: “Hello Shawn, thanks so much for your recent teleseminar on Effective Inventory Management. We have been struggling with red… Read More
2013-05-31 12:00
Customer service is enhanced through the building and sustaining of strong relationships. Relationships require trust, rapport and credibility. If you have staff who handle customer service… Read More
2013-05-30 08:00
Continuing from our previous post on How to effectively manage inventory and maximize investment, here are the remaining two principles I shared during a recent free teleseminar: Principle #… Read More
2013-05-29 08:00
I recently held a free teleconference outlining How to effectively manage inventory and maximize investment. Here are the top three principles I shared: Principle #1: Inventory must be visib… Read More
2013-05-28 08:00
Time is finite and regardless of our desire to often ignore this, the fact remains that there is a finish line looming. Some let this thought paralyze them, choosing to ignore it’s exi… Read More
2013-05-27 08:00
Time is running out to take advantage of these two excellent development opportunities. Everyone who signs up (whether you can make it or not), will get a free recording of the session(s). D… Read More
2013-05-24 12:00
When working with clients in introducing and managing Change initiatives, I often stumble across people who are doubtful of the potential for success. You know who I am talking about…… Read More
2013-05-23 12:00
During part 1 of Marginal Increase we touched on the three ways in which to increase profit margins. You can find the original post here. In order to determine how to best increase margins y… Read More
2013-05-22 12:00
I want to challenge your misconceptions about Managing Change. Effective Change is possible if you approach it correctly. In this video I will provide you several tips on how to ensure Chang… Read More
2013-05-21 12:00
There are only three ways in which you can raise profit margins and in turn profits. Each however has a varying degree of complexity and cost. 1. Increase margins of existing products or ser… Read More
2013-05-20 12:00
It has been a strange spring to say the least, with temperatures hovering well below seasonal (I don’t consider a low of -3 degrees C (26 degrees Fahrenheit) to be remotely close to sp… Read More
2013-05-16 08:00
You can read our most recent article for Target (the online publication of the Association of Manufacturing Excellence) on Lean Strategy here. Enjoy! © Shawn Casemore 2013. All rights r… Read More
2013-05-15 08:00
Excited to be delivering the opening keynote at the Saskatchewan Purchasing Management Association on May 30th. If you are interested in improving your negotiation skills either personally o… Read More
2013-05-13 12:00
The face of organizations as we know them is changing, driven most significantly by multi-generational workforces. Different generations prefer differing means of communication, and failing… Read More
2013-05-10 08:00
1. Spend more time listening to others than talking. You will be seen as more polite (leading to improved relationships) and you will learn a tremendous amount about the other person. Knowle… Read More
2013-05-09 12:00
If you ever think that the person you are speaking with “just doesn’t get it,” I’ve got some bad news for you. It just might be you who doesn’t get it. Th… Read More
2013-05-08 01:46
Click Below to start play the episode
The post Negotiations: Moving from a “no” to a “yes” appeared first on Casemore & Co Read More
2013-05-06 12:00
You may have heard me say that I love riding motorcycles. One of the most intriguing things about riding a motorcycle is how much traction you can get from such a small patch of rubber makin… Read More
2013-05-03 08:00
In this weeks edition of Shawn’s Friday Five I wanted to provide you with five ideas you can use immediately to prioritize your priorities. Consider the following five points to help y… Read More
2013-05-02 12:00
An exercise I often use with my strategy clients is to determine how effective they are in developing strategy and executing their strategy. To be effective in delivering your strateg… Read More
2013-05-01 12:00
When helping organizations formulate their strategy, I spend considerable time interviewing both senior and front line leadership (often to my clients surprise). Why? Setting a new strategy… Read More
2013-04-29 12:00
During a visit with a senior vice president last week we spent some time discussing how to align his business for execution of some new marketing strategies. During our discussion he stopped… Read More
2013-04-25 12:00
The term continuous improvement is an oxymoron. That is, there is only so much “continuous” that can be improved upon. Businesses that attempt to improve performance find there i… Read More
2013-04-24 12:00
Many of you have written in and asked to know more about the types of results I achieve for my clients. I thought this brief interview segment covered the topic well, so I thought I would pa… Read More
2013-04-23 12:00
I am tired of hearing that the economy is weak. Personally I am convinced that our global economy continues to be manipulated, although not purposefully, by the media. The more we react to w… Read More
2013-04-22 12:00
I spent some time last week working with a client in Calgary. I have made several trips to Calgary as of late and I am noticing a shift in the enthusiasm of business owners, particula… Read More
2013-04-19 12:00
Trying to engage others is a challenge, but before ever considering how to engage, you must first consider that difference in views and opinion are the result of several variants, all at pla… Read More
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