When thinking about user research, many people primarily think of classic Usability Testing. While usability testing to ensure that your design is easy to use is certainly an important part of user research, there are many other types of user research that are essential to working in a user-centered process. First, we’ll dive into what user research actually is; then, we’ll create an overview of how you can use user research in your design process by listing the three most common reasons for doing user research—namely, to create designs that are truly relevant, to create designs that are easy and pleasurable to use, and to understand the return on investment of your user experience (UX) desi...