With Firmware 3.10 officially out, Sony can now get your direct report if in case your PS3 encounters some major errors, say, like unwarranted freezes.






It's not known for certain what exact information is being sent to Sony, but what is guaranteed is that your PSN account information, contents saved on your PS3 and your email address will be sent to Sony if in use during the time the problem occurs.

This is what you should see when you start up your PS3 after a freeze: