Employee engagement describes the level of emotional involvement and enthusiasm employees demonstrate for their work, and how that influences their performance and willingness to further the organization’s interests. While that may seem “soft” and intangible, many researchers show that the benefits of increased engagement are very tangible and impact the bottom line. When an organization suffers from low employee engagement, the symptoms tend to be diminished morale, decreased productivity, an increase in tardiness and sick and personal days taken, and a rise in employee turnover. These can translate into significant costs to the organization. However, an organization recognizing that higher employee retention, increased productivity and reduced absenteeism make a financial impact will see that engagement efforts make sound business sense. Engaged employees tend to complete things faster, get higher customer service ratings and demonstrate greater loyalty. Use these five quick tips to enhance employee engagement starting today: Build Trust: Employees need to be able to trust their managers and company leadership. Clear communication is a key element of trust. To build trust, monitor how and what you communicate to people around you. Be clear and direct. Manage expectations. Be truthful and as transparent as possible to avoid guesses and assumptions, […]

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