While CenturyLink is long known for strengthening network connections for enterprise, we recently applied our expertise to help bolster communications for the nationwide nonprofit Boys Town. Each year, Boys Town saves numerous young lives through its phone, IM, email, and online platforms. Year after year, the Boys Town National Hotline intervenes on suicides and responds to contacts by people in need.

Answering the Call

“We are in the business of saving children and healing families, so it’s vital we have reliable communication services and connectivity to ensure we’re always there for those who need us,” said Todd Van Roy, director of communications engineering at Boys Town. “We’ve put our trust in CenturyLink for a secure network solution that will help us provide a lifeline for individuals needing help.”

Among the technology deployed, CenturyLink MPLS provides Boys Town with a private wide area network (WAN) that delivers reliable and scalable network connections between its locations nationwide. CenturyLink also provided an online portal that Boys Town can access for adjusting their bandwidth needs. For Boys Town hospitals, CenturyLink launched SIP Trunk for voice and video calling and a 10 gigabit Optical Wavelength Service (OWS) that enables more secure client file sharing.

“Helping connect businesses to the power of the digital world and simplifying the customer experience is at the heart of what we do,” said Vernon Irvin, president, government, education, medium and small business at CenturyLink. “CenturyLink’s broad technology portfolio allows organizations like Boys Town to find the right communication solutions they need. We’re proud to be a key technology provider for the Boys Town National Hotline and to play a role in helping them help others.” 

Digital Transformation

Upgrading to a next-generation network solution strengthens connections between Boys Town National Hotline and individuals seeking help by deploying a reliable and scalable nationwide network. It also enables Boys Town to better communicate with teenagers, parents and families who need assistance, whether it’s by phone, chat, or email. So what does digital transformation look like for a roughly 100-year-old nonprofit? Among the technology CenturyLink deployed for Boys Town is the following.

• A technology upgrade connected Boys Town National Hotline offices
• Communications services including SIP Trunk, MPLS, OWS, and internet services
• Networking of Boys Town hospitals, making vital information available to the doctors and other health care workers

Each component of Boys Town’s digital transformation not only helped strengthen their networking capabilities, but enabled stronger real-time connections to communities in need as well. Whether by phone, chat, or email, by upgrading to a next-generation system Boys Town is ensuring that whenever a child is in need, they’ll be there ready to answer the call.

Transform Your Network

Is it time to reevaluate your network? For organizations of all sizes, CenturyLink is the trusted, single-source provider of voice and networking solutions. We offer worry-free, private networking that grows with your business, delivering reliable, cost-effective communications without any hassles so you can focus on what matters most for your business.

Watch the video to learn more about Boys Town and how keeping communications current is key for true digital transformation. For more information, contact us today for a free consultation.

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