The type of technology used within an enterprise is changing and evolving. Many times, it can feel like the decisions regarding the adoption of technology and processes are going in a th… Read More
We are proud to announce that Samanage has been distinguished by FinancesOnline, one of the most popular SaaS software review platforms, with their Supreme Software Award for 2016. This awa… Read More
Software Advice put together 3 Lessons SMB ITSM Software Buyers Can Learn from Enterprises, mentioning Samanage as “one of the most highly rated service platforms” that has… Read More
Orlando, Florida hosts two of the largest theme parks in the world, but this year it’s more than just a top tourist destination. UBM’s Help Desk Institute Conference & Expo… Read More
On Friday, the finalists for the CODiE Awards 2016 were announced, and Samanage was named a finalist in the Best IT Asset Management Solution category.
“Compared to other solutions I&r… Read More
Summer has arrived, and with it, another first at Samanage! We’re thrilled to introduce a new internship program with the goal of providing students the opportunity to experience… Read More
Full Rankings
GetApp released their first quarterly ranking of the top 25 ITSM solutions on the market. We’re honored to sit at the top of the list. The rankings take into account five… Read More
This week while we were playing Pokémon Go, a wild Pokémon appeared that we’ve never seen the likes of before. This rare creature sports a Samanage “S” and r… Read More
The spirit of the Games has swept through our office, keeping us on the edge of our seats. We’ve cried, as the man with more medals than letters in his name won, surprise, yet another… Read More
Sometimes, we ask our customers normal questions, like for feedback on our product. And, sometimes, we ask them really random things, because we’re always interested to hear what… Read More
On September 22, the Triangle Business Journal recognized Samanage as the #1 Best Place to Work in the Triangle in the medium-size business category. With a rowdy crowd at the luncheon hosti… Read More
Recently published was a new ranking of the Top 25 IT Service Management solutions on the market from GetApp. And, Samanage was named #1! Samanage outpaced competitors in this ranking, incl… Read More
We don’t only make great IT service management software at Samanage, we grow phenomenal mustaches too.
A few of our Samanage gentlemen challenged themselves to a month of mustache grow… Read More
Having a tough time keeping track of the hundreds or thousands of ‘things’ lying around the office or job site? We know, it’s a monumental task. In Samanage, we provide tw… Read More
Samanage customers have weighed in and Samanage is ranked as a Leader on the Software Advice™ FrontRunners quadrant for help desk software…again! Within this top category, Sama… Read More
Big things are happening at Samanage that require a celebration! Today we announced some spectacular company updates that are changing the service management industry. These new development… Read More
Customer success is our goal in everything, so we are extra proud to share our latest news! Samanage placed first in a Capterra ranking of the top 20 user-friendly ITSM software products. T… Read More
Don’t you just want technology to be your partner in crime, instead of the villain? We are well into the digital era, and it finally seems that things are moving in the right dir… Read More
Samanage is exhibiting at six Salesforce World Tour events, in cities around the world. This follows the February launch of Samanage Service Desk, Enterprise Edition, which is built on the… Read More
Configure an Easy-to-Remember Address
Samanage allows you to create a private URL that will give your end users access to the Service Portal. Clicking on Domain Mapping under Samanage Setup… Read More
Samanage Service Desk was among the top-ranked products on the G2 Crowd service desk usability index. Usability scores for each product were determined by real-user satisfaction ratings on… Read More
Craft beers, nerf guns, and community service aren’t the only things that have helped us become the fastest growing company in the multi-billion dollar industry of IT service managemen… Read More
Workplace culture has a direct correlation to employee happiness, engagement, and productivity. Companies that consistently appear on a “Best Places to Work” list tend to… Read More
Last week, the Samanage team gathered from around the world to prepare company plans for the upcoming quarter. Not only was it a tiring few days, but the heat index was 106.
You wouldn&rsq… Read More
We are excited to announce that we have been recognized by G2 Crowd as a top 100 Software Company of 2018. This list is especially important here at Samanage because the criteria emphasizes… Read More
We are excited to announce that we have been recognized as one of 2018 Gartner Peer Insights Customers’ Choice for IT Service Management Tools. Our team at Samanage takes great pride… Read More
One of the reasons I love working at Samanage is the opportunity to contribute to social good in our communities. For us, that means partnering with charitable organizations and our local sc… Read More
Earlier this week, our founder and CEO Doron Gordon won a Silver Stevie® Award in the Entrepreneur of the Year — Computer Software category. Today, we’re excited to announce… Read More
Earlier this week, Samanage hosted a group of 11th grade students in the Netanya, Israel office to prepare for math final exams. They study the highest level of math offered in Israel, and o… Read More
Yesterday, members of the Samanage marketing team had the pleasure of meeting some local students from Hope Charter Leadership Academy in Raleigh. We discussed the students’ favorite b… Read More
Device42 is proud to announce a new integration: Samanage! Enjoy the combined advantages of Samanage’s intuitive IT service management and service catalog, plus Device42’s compre… Read More
Organizations choose an IT service desk solution for any number of reasons. Some of the most common include streamlined ticketing or incident management, change and release management, and… Read More
As the school year comes to a close, it’s time to welcome another group of Samanage interns. It’s one of our favorite times of the year because each group provides a fresh perspe… Read More
Today is World Environment Day! Occurring every year on June 5th, World Environment Day is the primary effort by the United Nations to raise awareness about protecting the environment. In ce… Read More
IT service desk solutions can help service providers streamline, automate, and deliver efficient services to employees in their organizations. For years, IT leaders have chosen tools for spe… Read More
The cloud based ITSM stands for an IT service management system that are accessible through cloud. The cloud based ITSM defines a strategic approach for framing, delivering, controlling, and… Read More
It’s been a great year for Samanage. Our CEO was honored with a Silver Stevie Award in the Entrepreneur of the Year category in the 16th Annual American Business Awards. We were recog… Read More
For the second consecutive year, our team at Samanage is participating in the Triangle Hops for Hope event this fall. We’ve teamed up with Barrel Culture Brewing and Blending in Durham… Read More
Many IT departments have already taken the important steps of introducing automated workflows and driving employees to the service portal. If so, their service management strategy is probab… Read More
The Samanage team is excited to announce that we have been recognized as a 2018 Gartner Peer Insights Customers’ Choice for IT Service Support Management. Our team at Samanage takes g… Read More
Samanage New Year’s Eve Sweepstakes 2019
Get back in shape? It’ll probably last for two weeks. Eat healthier? Sounds good, but wait until you’re pressed for… Read More
For the second consecutive year, Samanage has been recognized as a top 100 software company by G2 Crowd. In fact, we’re climbing the ladder, up six spots to number 84 in 2019.
The list… Read More
The Service Desk Software Market report gives a detailed overview of the dynamics of the industries, which impacts on the growth of businesses. The study comprises a blend of various segment… Read More
It’s National Doppelganger week! In the past three years since our last doppelgänger post, the Samanage team has grown substantially. Here’s another round of “Hey… Read More
If you believe cold calling is a lost art, you’ve already lost. Picking up the phone and engaging with people directly is very much alive and well, and our new group of Business… Read More
Trends of Women in Tech
While women make up roughly half of the total US workforce, the number of women in the tech industry and in technology roles is significantly less than that. Interest… Read More
It’s hard to believe in the time of digital transformation that most IT departments continue to use phone (77%) and email (87%) as their main support channels. However, what m… Read More
We are thrilled to be named a SIIA CODiE Awards finalist — for the fourth consecutive year! This year’s nomination of Samanage Service Platform for “Best IT Manage… Read More
Report on World IT Service Management (ITSM) Software Market by Product Type, Market, Players and Regions-Forecast to 2025 offered by DecisionDatabases.com.IT Service Management (ITSM)… Read More
The devastating hack on SolarWinds was quickly pinned on Russia by US intelligence. A more likely culprit, Samanage, a company whose software was integrated into SolarWinds’ software j… Read More
Service Desk Tools Global Market Report 2019-2023
Service desk software solutions are computer programs that make the service desk function more efficient and effective. A service desk &mda… Read More
“IT Asset Management Software Market” presents professional and in-depth study along with the peak prominent key players (Microsoft, BMC Software, IBM, Symantec, Micro Foc… Read More
IT Asset Management (ITAM) Software Growth and Future Trends
The global IT Asset Management (ITAM) Software Market has been comprehensively analyzed and the results are presented in the mark… Read More
The customer support package plays a terrifyingly essential role, as it helps manage smart time and smart ways in which to respond to exploitation queries and complaints to every single appl… Read More
The help table is the ancient name of the computer code program device and is employed to answer patron questions and technical inquiries. The help table assists the computer code program cr… Read More
Some of the major players in help desk solutions market are Freshworks Inc., FrontApp, Zendesk, Zoho Corporation Pvt. Ltd., Wrike, Inc., Vision Helpdesk, Teamwork.com, Ltd., Help D… Read More
IT/DevOps Incident Management Software Market Will Make a Huge Impact in Near Future
The Global IT/DevOps Incident Management Software Market is comprehensively and accurately detailed… Read More
This article provides a comprehensive analysis of ServiceNow competitors and alternatives. It serves as an important resource for those seeking to understand the competitive landscape in the… Read More