When you are running an online Business and using standalone systems with no communication between different applications, you will have a tough time managing your business. It can become burdensome to deal with customers when applications are not communicating with each other. On the other hand, if you want to run your business effortlessly, ERP integration with your online store, would be a wise decision.
The biggest advantage of using an ERP-integrated webstore is that you can manage all aspects of your business from one central location. Your ecommerce back-office and storefront is connected with Inventory, CRM, finance, manufacturing and other modules of ERP system. All data is under one roof, thereby making it easier to access information. Data entered in one system is automatically updated in the other system without any manual intervention. When you are managing everything from one location, it can work wonders to save time, improve business efficiency and increase employee productivity.
As we all know, all customer orders are processed through ERP software. Moreover, ERP applications store order history of each and every customer. So when you integrate your ERP with your online store, it will allow your customers to view their order history. Customers will be able to access their past orders easily. On top of that, if you add Reorder feature to your store, it will become easier to view and reorder products. Thus with integrated system, you actually simplify the purchasing process of customers.
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