The Wolken team is honoured and happy to announce that our Enterprise Service Desk is now the proud recipient of two coveted awards—the Great User Experience Award and the Rising Star Award for 2017. Presented by FinancesOnline, a reputed software review platform that independently evaluates and reviews B2B solutions, the awards are a testament to our commitment to offer a product that facilitates faster, smoother and streamlined internal business operation processes. The awards were in recognition of Wolken for best service desk software.

FinancesOnline has its team of experts test hundreds of solutions with the aim to give business owners comprehensible information to optimise their decision-making process, and Wolken is privileged to be featured in their service Desk Software category list. The experts at FinancesOnline found Wolken Enterprise Service Desk an able tool to drive productivity and efficiency within the internal support teams via effective task management. The review threw light on how the software makes it easy to list tasks, set schedules, and delegate tasks on a daily, weekly, or monthly basis.

The reviewers highlighted the customisation options that the Wolken solution provides enabling the creation of an internal service desk that caters to specific requirements and business demands. The review pointed out the innovative ability of the help desk to run on both mobile, and function well as browser-based instance, giving enterprises the versatility to address and take care of any concern and issue that can hamper the internal workflows. The experts made special mention of the incident management module design that would enable enterprises to address and resolve even the most unexpected issues with just minimal downtime and financial overheads. With our platform’s robust features and capabilities, Wolken was elevated in FinancesOnline’s rankings, joining the elite group of most popular service desk software solutions.

Switch to Wolken for better management of internal issues and incidents Wolken Enterprise Service Desk allows you to take care of all internal issues and concerns with just a single platform. Built upon a modern technical stack, our product is an ITIL-compliant and PinkVERIFY™- certified help desk solution that can be deployed in the cloud or on-premise.