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How Toll Free Number Increase Customer Satisfaction

There is a lot of planning and thought that goes behind building up a brand and marketing a Business. But amidst all that hard work, many seem to overlook the first step to branding – obtaining a corporate Toll free Number. If you are a business in India or anywhere else, then you know that just like in life in business as well, first impressions matter. That’s why you put in so much thought to your company website, but still most of your website visitors will not convert unless they are fully convinced that you are the one they should trust. A toll free number whether a vanity one or even a standard 1800 one, lends a feeling of trustworthiness and reputability to any business.

How does a toll free number increase customer satisfaction


Provided that your toll free number is easily visible to your customers and available on the internet, they will have an easy option to reach out to you anytime they need. They will not have the reservations of placing phone calls at their expense in order to be served better by your business; this lends a situation of trust and understanding and will really help foster a community of loyal customer-base that usually takes years to form. This is why toll free numbers can be especially useful for start-ups and SMEs. 


The key to building a brand with reputability and identity in the corporate environment not only do you need to showcase a confident front with clear lines of communication, but also maintain standards. A unified front in front of the customer and the target audience exudes confidence from the brand. This is also a segment where toll free numbers can contribute. 

Toll free numbers are memorable, easy to remember and personalized, so they are really easy to market. This is yet another way customers get benefitted from toll free numbers. They can remember the company’s contact information at the top of their mind and place a call whenever need be. This shows that the service provider really cares for its customers and wants to be available, such impressions amongst the target masses is the key to any successful business.

Toll free numbers are also great marketing tools that can be used for polls, surveys and gathering customer feedback in an unobtrusive, cost-effective manner, which is effortless on part of the customers. 


This post first appeared on Difference Between Short And Long Codes For SMS Marketing, please read the originial post: here

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How Toll Free Number Increase Customer Satisfaction

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