I recently ran into a problem dealing with Outlook Express. Whenever I clicked a Web link, while reading a message in Outlook Express, an explorer window comes up with C:\Documents and Settings\User. Usually this kind of problem has to do with security settings, but my security settings were okay. I fixed my problem with one of the solutions below:
- First, check the internet security zones, and make sure it's set to the lowest limits. You should also check security settings and put them up about midway. To do this, go to tools, options, security, change the internet zone to restricted zone. Do the followings:
- Uncheck "Do not allow attachments to be saved or opened that could potentially be a virus."
- Then navigate to the Read tab and confirm that "Read all messages in plain text," is unchecked.
- It could also be because Outlook Express is not set as her default email client. In Tools, options, confirm that Outlook Express is set as the default.
- Also, check to see what browser is set as the default. It could be that no browser (or an invalid program) is set as the default, in which case no browser could open.
- If you have an aggressive popup blocker, hold down CTRL key when clicking the link. If not, try disabling the popup blocker and see if it works.
- When some users click on a link, they get a blank page. To solve this, follow the directions below:
- Click Start, and then click Run.
- In the Open box, type:
- regsvr32 urlmon.dll
- Click OK, and then click OK again when you receive the following message:
- DllRegisterServer in urlmon.dll succeeded.
- You may need to reregister some .dlls:
- Start, run, then type repeat to run each of these:
- regsvr32 urlmon.dll
- regsvr32 mshtml.dll
- regsvr32 shdocvw.dll
- regsvr32 browseui.dll
- regsvr32 msjava.dll
