Nowadays, millennials who grew up with smartphones in their hands are the economic force of our time. As a result, Digital Technologies are stepping in to take over customer service.

In this article, I will be sharing information about the latest Digital technologies such as VR, AR, Voice Search, and Image search and their impact on customer experience along with vivid examples of each.  

First, let's talk about the customer experience and why it is so important for businesses. Are some transformations needed here?