In the previous blog we told you about Journey and in this blog, we will see how Journey works.

Sending messages, Email or push to users without knowing who they are, what they are doing on your app, is waste of resource and time.

First of all,  know your users, track their activity and then send a message with purpose at the right time to get maximum response. And for this, you can use NotifyVisitors Journey flows to automate the process.

You have to simply create your user’s journey idea on a canvas through drag and drop Journey Editor.

Whether it’s for showing latest features, or for promoting new content or for encouraging them for making a sale or for getting success in any purpose, you will have to engage the user’s with different personalized messages across multiple channels at the right moments.

Journey Flow provides a way for marketers to track for all possible user actions at every stage and adapt your engagement strategy accordingly.

How Journey Works?

In this example, we will see the journey of a new user’s that spans email, push, and in-app messages sent over the first week of a new user’s experience.

In this journey, we set a process in which users will get a welcome email on successful sign-up on your app and then engage those users who forget to open your email.

This journey will start whenever users sign-up on your app, here starting point is signup event. After signup, all users will get an email with a link which gives user’s your app tour and other information about your app.

Let suppose only 60% of users who sign-up on your app, open the email and other 40% missed the email.

For those users who missed the emails, a push notification is scheduled after 1 hour of their sign-up process. They will get a push notification with the same link as in email.

And when users land on your app by the mail link or by push notification link, in both the cases an in-app notification is set to welcome users in your app.

This journey is shown below Image.

In this case, a journey is designed which will activate on the basis of users action like user sees a product in your app. All the users who perform this action will get a push with offer information and personalized coupon code. If users are not subscribed to push then, in this case, he will get an email with same information.

If users open and click the link in the email or click on the push, users will be redirected to buy a screen for conversion.

In case if users don’t click on push or miss the email he will get a reminder push and email.

This journey is shown below…

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