Listening is important Aspect in Communication Skill. A good listener is a good communicator too.It is very important to be a good listener before being a good speaker.
Some of the Important Points from video are included below :
How do we communicate?
- Writing
- Visuals
- Speaking
- Body Language
Hearing versus Listening
Hearing is receiving of sound by ear.
Hearing does not mean one is paying attention.
Whereas
Listening is chosen to be heard with concentration.
Listening is helpful when done actively
How to be an active listener?
- Relax but be attentive
- Maintain fair amount of eye contact with speaker
- Don’t Interrupt
- Body language
- Be Focused
- Ask Questions
- Give Feedback
Remember
- Effective Communication includes Active Listening.
- Listening requires attention.
- Hearing and Listening are different
- Good Communicators are Good Listeners
- Listening plays vital role in leaning
