The shifts in today’s Business Travel technology is changing the way travel management companies and agents market and accommodate business travelers.

A survey conducted by Sabre in partnership with GBTA found that seven in 10 millennial business travelers prefer to have the freedom to book, cancel, or alter their trips, as well as submit their expenses, on their Mobile devices.

Travel budgets are one of the largest expenses for an organization to manage, and often the most disjointed. These Travel managers are looking to streamline that process with organizations that provide mobile solutions. By offering Mobile self-service technologies, Travel companies will not only help boost their client’s policy compliance, adoption rates, and duty-of-care obligations but also cement relationships with their clients.

While most Travel companies are integrating a mobile strategy into their programs, other’s are choosing not to keep up.

A second study by Sabre found that nearly half of total respondents do not recommend any self-service travel apps.

The mobile workforce offers flexibility, personalization, and ease of use which is why Mobile is key to engaging with today’s Business Traveler.

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