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Recapturing personalized customer interaction in the age of ecommerce

This is a guest post from David Stephenson, Chief Data Officer at DSI Analytics. In days long-past, when a store Manager understood and interacted individually with each customer, the manager had a fantastic capability to understand and to help each customer.  In our age of Ecommerce, with millions of digital customers, recent technology developments have […]

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Recapturing personalized customer interaction in the age of ecommerce

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