In addition to providing quality services, it is our responsibility to protect the interests of our customers. This is why, your company STC issued another statement warning customers from anonymous local and international calls misleading customers by telling him that they have won a financial prize and that in order to receive it, they must transfer funds to a certain bank account or send the number of their recharge card or send other personal information such personal identification number for bank transfer or bank account.
Eng. Nawaf bin Saad Al Shalani General Manager of Corporate Communication at STC explained that such calls are misleading and the company has previously warned its customers in this regard after receiving several complaints that they have been subjected to exploitation and manipulation by anonymous callers. Al Shalani urged customers not to respond to these callers urging customers not to reveal their personal information through phone calls or text messages.
He also pointed out that STC follows a clear and unified mechanism to promote its services and launch its marketing offers and promotions using the conventional well known media channels or through the authorized distributers that have been selected meticulously by the Group to ensure fixed prices that cannot be increased or reduced in any way to jeopardize the customers' interests.