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Why is Knowledge Important for Customer Service?

Tags: knowledge

There is an old saying that says, “Knowledge is power” and although many of us try to deny this, and even fight against it (especially in youth) at some point most of us come to the realization that Knowledge is power and that without the right knowledge it is far more difficult to succeed at your job, raising your children and even your social life.



This post first appeared on Customer Service Today, please read the originial post: here

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Why is Knowledge Important for Customer Service?

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