There will be 2 billion Smartphones worldwide by 20161 – (that's more than a quarter of the world's population!).The number of smartphone users has risen from 35% in 2011 to 64% in 2015.2 The mobile market is converting to smartphones – giving users the power to do almost everything on the move, from social networking to banking.
This post first appeared on Chatbots – Explore How Conversational UX For Customer Satisfaction, please read the originial post: here
